This topic contains 6 replies, has 4 voices. Last updated by Jason (Lead Developer) 4 years, 1 month ago.
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Posted: Tuesday Oct 16th, 2012 at 4:37 pm #28589 | |
Hello, I am using Authnet Pro Forms. I have new users posted into my membership with a trial period. I use the upgrade Pro Form to allow people to pay for continued access on a one month recurring basis. I have two problems: 1. I want the billing to actually be 1 month. However, it appears that members are billed on day earlier every month. I don’t know if this is due to signing up in a 31 day month or if there is some other issue. We’ve had numerous complains from members that they keep getting billed a day earlier every month. Has anyone else noted this and how can I solve it? 2. When members are posted in, they get an EOT time X days from signup. If they upgrade before X days are up, they are still billed the day of the upgrade. How can I prevent this so they get the entire X days and then are billed? Thanks |