Hi,
I rather urgently need help with this. I just sent my site live and everything else is working great (thanks!) BUT whenever anyone tries to pay using PayPal (in Pro Forms) they get an error that reads
Error #1000. Generic processor error: 11581-Profile description is invalid.
I contacted PayPal and they said the error was occurring before the request reaches them. They were confused though when I said that I was using PayPal payments pro as they said that paying with PayPal through website payments pro was not standard and that it must be using PayPal Express.
I am not too savvy with all this and I just really hope that you can help.
P.S. I have also sent login details etc. through private contact. Feel free to login and check things out.
PHP v5.2.17 :: WordPress® v3.4.2 :: s2Member® v121023 :: s2Member® Pro v121023
Memory 51.62 MB :: Real Memory 52.00 MB :: Peak Memory 51.73 MB :: Real Peak Memory 52.00 MB
woodworkingmasterclasses.com/my-account/which-currency/pay-in-gbp/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-62U38382LJ9489847
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4
-------- Input vars: ( Fri Nov 2, 2012 9:14:00 am UTC ) --------
array (
'TRXTYPE' => 'R',
'ACTION' => 'A',
'EMAIL' => '??????????',
'FIRSTNAME' => 'Joseph',
'LASTNAME' => 'Sellers',
'CLIENTIP' => '78.144.86.13',
'DESC' => '30 Days @ $10.00 / then $10.00 GBP / Monthly ( recurring charge, for ongoing access )',
'BA_DESC' => '30 Days @ $10.00 / then $10.00 GBP / Monthly ( recurring charge, for ongoing access )',
'PROFILENAME' => '1354482839:30 D:1 M~woodworkingmasterclasses.com~1',
'OPTIONALTRX' => 'S',
'OPTIONALTRXAMT' => '10.00',
'FAILEDOPTIONALTRXACTION' => 'CancelOnFailure',
'FAILEDINITAMTACTION' => 'CancelOnFailure',
'CURRENCY' => 'GBP',
'AMT' => '10.00',
'TAXAMT' => '0.00',
'MAXFAILPAYMENTS' => '2',
'AUTOBILLOUTSTANDINGAMT' => 'AddToNextBilling',
'START' => '12022012',
'PAYPERIOD' => 'MONT',
'TERM' => '0',
'TENDER' => 'P',
'TOKEN' => 'EC-62U38382LJ9489847',
'PAYERID' => 'ZDZ53YRQVE4CL',
'L_BILLINGAGREEMENTDESCRIPTION0' => '30 Days @ $10.00 / then $10.00 GBP / Monthly ( recurring charge, for ongoing access )',
'VERBOSITY' => 'HIGH',
'USER' => '???????????',
'PARTNER' => '??????????',
'VENDOR' => '??????????',
'PWD' => '??????????????',
)
-------- Output string/vars: ( Fri Nov 2, 2012 9:14:00 am UTC ) --------
RESULT=1000&RESPMSG=Generic processor error: 11581-Profile description is invalid&HOSTCODE=11581&TRANSTIME=2012-11-02 02:14:00
array (
'RESULT' => '1000',
'RESPMSG' => 'Generic processor error: 11581-Profile description is invalid',
'HOSTCODE' => '11581',
'TRANSTIME' => '2012-11-02 02:14:00',
'__error' => 'Error #1000. Generic processor error: 11581-Profile description is invalid.',
)