Home › Forums › Community Forum › Transactions Not Going Through
This topic contains 26 replies, has 6 voices. Last updated by Cristián Lávaque 4 years, 7 months ago.
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Posted: Tuesday Jun 5th, 2012 at 12:59 am #15424 | |
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Ok, I’ve got Paypal Pro Forms, I just signed up for paypal pro, which means it’s going through the payflow system. I also have added recurring billing in order to bill monthly. However, when I go to test my account. I’m getting this error when I do registration transaction via the Pro Registration Form. Error #36. Transaction failed: Fail to obtain approval for the online transaction. I’ve made sure my inputs are correct as well as my paypal information. Any Ideas? Thanks, Dave |
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Posted: Tuesday Jun 5th, 2012 at 6:56 am #15470 | |
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Hi Dave. You did configure all the PayPal options, not just the PayFlow ones, right? [hilite path]Dashboard -› s2Member® -› PayPal® Options -> Account Details[/hilite] I searched for the error, but didn’t find it. I don’t know if they haven’t documented the new PayFlow errors yet… Have you contacted PayPal asking them about it? |
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Posted: Tuesday Jun 5th, 2012 at 10:58 am #15525 | |
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I’ve checked all my settings and they all are correct, from what I can tell I did some snooping at the logs and found this… This transaction cannot be processed. Please enter a valid Credit Card Verification. this should be So it looks like S2 is not parsing the yyyy correctly… it’s attaching the first two digits instead of the last two… Or I’m crazy… :) EDIT: I’m not crazy, I typed in my expiration date backwards = 1420 instead of 2014 and it went through fine! LOL! I’d say this is a bug… Dave
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Posted: Tuesday Jun 5th, 2012 at 11:11 am #15528 | |
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I just checked the payflow recurring billing documentation and you are sending EXPDATE as 6 digits instead of the limited 4 digits… Dave
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Posted: Tuesday Jun 5th, 2012 at 5:37 pm #15570 | |
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OK, Now I tried to do a transaction with paypal instead of the credit card choice and I got this error… lol! Error #7. Field format error: 10471 – ReturnURL is invalid. Here are the logs:
Any thoughts? Dave |
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Posted: Tuesday Jun 5th, 2012 at 7:37 pm #15584 | |
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We are getting exactly the same error. This is kind of a big bug. Thanks,
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Posted: Tuesday Jun 5th, 2012 at 9:02 pm #15607 | |
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I’m looking into the source code but as you see above, this isn’t the only issue. I’ll post anything I find or any solutions I come up with. It really does need to be addressed on a development level though. Especially since it’s part of the paid version. Dave |
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Posted: Tuesday Jun 5th, 2012 at 10:49 pm #15624 | |
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Thanks for all the research and discovery, Dave! I’m emailing Jason now about the bug. |
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Posted: Wednesday Jun 6th, 2012 at 1:09 pm #15701 | |
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We’re getting the same error message… However, changing around the date in the method described by David did not result in the transaction going through for us like it did for him. Thanks,
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Posted: Wednesday Jun 6th, 2012 at 2:27 pm #15708 | |
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What does your s2member payflow log say? Dave |
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Posted: Wednesday Jun 6th, 2012 at 3:06 pm #15711 | |
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Where would I find the s2member payflow log? ~Beast |
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Posted: Wednesday Jun 6th, 2012 at 3:33 pm #15715 | |
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Is it turned on? S2mebmer -> Paypal Options -> PayPal Account Details -> Enable Logging Routines? Dave |
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Posted: Wednesday Jun 6th, 2012 at 5:44 pm #15723 | |
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David / Cristian This does seem to be a bug for us as well. Notice the EXPDATE.
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Posted: Wednesday Jun 6th, 2012 at 5:53 pm #15724 | |
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Cristian, There doesn’t seem to be any way for us to e-mail you or Jason on this site. Thanks,
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Posted: Thursday Jun 7th, 2012 at 12:50 am #15757 | |
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Well, unfortunately Paypal for some reason decided to de-activate my Pro Account (of course for no good reason… thank you paypal). So, I won’t be able to debug any more payflow issues, but hopefully we got on the right track.. :( Dave |
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Posted: Thursday Jun 7th, 2012 at 3:55 pm #15831 | |
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Jason emailed me a while ago saying he’s on this now. He should be posting an update regarding this problem soon. Sorry for the wait and thanks for your patience guys. |
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Posted: Thursday Jun 7th, 2012 at 6:52 pm #15853 | |
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Thanks for the heads up on this request for support.
~ I’m reviewing this thread now.
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Posted: Thursday Jun 7th, 2012 at 7:32 pm #15856 | |
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Same issue here for me guys ….. Line from variables passed to API from my logs ‘EXPDATE’ => ‘052015’, Line from vars returned from API from my logs ‘EXPDATE’ => ‘0520’, |
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Posted: Thursday Jun 7th, 2012 at 10:04 pm #15881 | |
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I also have a Error #7. Field format error: 10471-ReturnURL is invalid Happy to email my details/logs though I would prefer not to post. UPDATE: |
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Posted: Friday Jun 8th, 2012 at 12:59 am #15896 | |
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Thanks for reporting this important issue everyone.
And thank you David Welch, for your hard work in running tests on this. The issue regarding expiration date formats has been identified, and will be corrected in a maintenance release, which we’ll push out asap. Look for this tomorrow afternoon. We are still researching the ReturnURL issue, with error code #7, which was also reported. I will publish our findings shortly with respect to that separate issue; along with a patch file for those who can’t wait until tomorrow. Please stay tuned. Thanks for your patience. |
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Posted: Friday Jun 8th, 2012 at 4:31 am #15913 | |
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The issue related to “10471-ReturnURL is invalid”, has been identified, and will be corrected in a maintenance release, which we’ll push out asap. Look for this tomorrow afternoon.
In the mean time, I’m attaching patch files that address both of the issues reported in this thread. These patch files update existing installations of s2Member and s2Member Pro v120601. If you can’t wait for the next maintenance release,
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Posted: Friday Jun 8th, 2012 at 9:04 am #15927 | |
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I just wish I could actually use it now… darn PayPal.. lol! Thanks for the updates Jason. Dave |
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Posted: Friday Jun 8th, 2012 at 5:07 pm #15963 | |
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The issues discussed in this thread, were corrected in the release of s2Member Pro v120608.
Changelog: http://www.s2member.com/changelog/#s2-changes-v120608 Feedback is appreciated: @ David WelchI know. PayPal is giving me headaches lately. It’s true that you really need a live account to test Payflow functionality, and even then, it requires a Payflow account with Recurring Billing enabled, and also connected to a PayPal account. However, it is possible to test basic credit card functionality using a Payflow trial account, which I detailed here: http://www.s2member.com/forums/topic/error-1-user-authentication-failed-2/#post-15816 |
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Posted: Friday Jun 8th, 2012 at 7:13 pm #15979 | |
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We’ve applied the patch and verified that it works. ~Beast |
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Posted: Friday Jun 8th, 2012 at 8:14 pm #15992 | |
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Excellent! Thanks for the update, Sepano. :) |
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Posted: Saturday Jun 9th, 2012 at 11:21 am #16069 | |
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Thanks guys … maintenance release works great! Looks like we’ll be launching tomorrow |
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