latest stable versions: v140909 (changelog)

Emergency Password Recovery

This article at WordPress.org already covers quite a few scenarios. Very helpful in an emergency situation. However, since s2Member is so tightly integrated with WordPress (when it comes to user access) we thought it might help to cover emergency password recovery in greater detail and provide a few suggestions of our own. The Easiest Way If you simply forgot your …

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Updating from an old version

Maybe you haven’t updated s2Member in many months, or years even. That’d a big jump in versions and there may be trouble. Here are some recommended steps you may want to consider: – Make sure you have s2Member’s Deactivation Safeguards enabled. This wasn’t always enabled by default, and your installation may be old enough that it’s disabled. Dashboard -› s2Member® …

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Blank page, 414 error, request URI too long

If you’re getting a blank page when redirected to the Membership Options Page, when returning from the payment gateway, or some other long URL, you may be getting a 414 error: Request URI too long. http://www.checkupdown.com/status/E414.html What you need to do is contact your webhost so they raise the limit for your website/account. s2Member has a few URLs that can …

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Unable to Verify $_POST Vars Error

There are two main things to try to fix this error: Server Scanner This script will help spot some known server issues that would cause you this error. Knowledge Base » s2Member® Server Scanner Follow the instructions in that article to spot these issues, and follow the advice given to solve each until you get an all-green. PayPal PDT That …

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Admin pages not looking or working right

The s2Member admin pages use CSS and JavaScript to look and work properly. If there’s something wrong with them, it’s very likely that something is preventing the styles or scripts from working or even loading. There are three main things that we’ve seen cause this: Theme The theme you’re using may be causing trouble and you can test this simply …

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PayPal Pro, PayFlow, DPRP, Express Checkout

There has been some confusion with PayPal’s services, so I’m writing this quick article to help understand them better. PayFlow Pro is not supported by s2Member Pro. s2Member Pro supports PayPal Pro, which may be using the PayPal Pro API or the PayFlow API. The latter version is called PayPal Pro PayFlow Edition. Knowledge Base » PayPal® Services / A …

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Reset the Amazon S3/CloudFront integration

If you’d like to perform a full reset of everything s2Member stores for a previous Amazon S3/CloudFront integration, please follow these instructions. Create this directory and file: /wp-content/mu-plugins/s2hacks.php (This is a must-use plugin, see: http://codex.wordpress.org/Must_Use_Plugins) Now visit this page in your browser: http://yoursite.com/?reset_aws=yes Then delete the s2hacks.php file and reconfigure Amazon S3/CloudFront. That takes care of the s2Member side of …

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s2Member® Server Scanner

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Debugging HTTP Connections

Because s2Member uses the built-in WordPress WP_Http class to make all of it’s local and/or remote URL connections, you can attach a logger to this class, and monitor errors that occur — if you wish. Please create this directory and file: (NOTE: these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins) (See also: http://www.s2member.com/kb/hacking-s2member/)

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Common Troubleshooting Tips

We’ve seen a few common problems that site owners run into when using the s2Member plugin and we’ve compiled a list of common troubleshooting tips that should help you determine the cause of your issue. Generally speaking, most problems seem to come from one or more of the following (probably in this order): To determine which of these may be …

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