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registration/profile fields won't save

Home Forums Community Forum registration/profile fields won't save

This topic contains 3 replies, has 2 voices. Last updated by  Cristián Lávaque 4 years, 5 months ago.

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Posted: Wednesday Jul 25th, 2012 at 2:09 pm #20219
lisa carr
Username: pageadmin

hi,
i am adding a bunch of profile fields and every time I try to save, it reverts back to the default and doesn’t show any of the new fields. I just spent a lot of time making all these fields and don’t want to lose all the info. If I hit the back button in the browser, i get back to all the fields I created. So how do I actually get S2 to save them?

OKAY – I re-made all of them — learned the hard way. You have to save after every field is added, can’t do a couple and then save.

  • This topic was modified 4 years, 5 months ago by  lisa carr.

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Posted: Wednesday Jul 25th, 2012 at 5:20 pm #20229

Hi Lisa.

That’s odd, I never had a problem creating several fields and then saving all together. Just tried it again and worked fine.

I wonder if your installation has a plugin or the theme conflicting with the JavaScript in some way to cause that… Could you post a screenshot of your General Options page? [hilite path]Dashboard -› s2Member® -› General Options[/hilite]

In any case, I’m glad you found a way around it to save your fields. I’m sorry it was the hard way and you had to save them all separately.

Posted: Wednesday Jul 25th, 2012 at 5:41 pm #20231
lisa carr
Username: pageadmin

Hi Cristian,

thanks! here’s a link to the screenshot: http://awesomescreenshot.com/03ebgrf5c

Posted: Wednesday Jul 25th, 2012 at 6:22 pm #20235

Thanks Lisa. :)

The screenshot looks fine, I don’t see a JS problem there. I really don’t know why you weren’t able to save more than one field at a time, then.

You could test deactivating other plugins one at a time, and trying after each to see if you still have the problem. I know it may seem pointless now that you already created all the fields, but whatever caused that may give you trouble somewhere else, so it’d be good to find it.

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