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Replacement Codes Not Accepting Values

Home Forums Community Forum Replacement Codes Not Accepting Values

This topic contains 1 reply, has 2 voices. Last updated by  Jason (Lead Developer) 3 years, 11 months ago.

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Posted: Wednesday Jan 23rd, 2013 at 9:15 am #39159

Hello All,
I’ve tried posting this issue in the Customer Support Forum, but it seems like the crew at s2M has decided not to respond. I’m hopeful there is someone out there in the general community that has had this issue.

We are trying to integrate ShareaSale.com with s2M. We’ve tried many fixes, and have concluded that the Replacement Codes e.g. amount=%%initial%% tracking=%%subscr_id%% are not passing through the values. We could hard code in the amount as a work-around, but we still need a dynamic solution for the tracking.

We are truly stuck and could use someone’s help.

The original post is located here:

https://www.s2member.com/forums/topic/shareasale-integration-not-working/

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Posted: Thursday Jan 24th, 2013 at 8:16 pm #39461
Staff Member
Here is yet another duplicate thread from you regarding ShareASale.
I’m closing this thread, please continue the conversation you started here.
http://www.s2member.com/forums/topic/shareasale-integration-not-working/#post-39309

No phone support? No Business! Good By!

Please. We are not getting the support we need. The clock is ticking. I’m a Pro buyer. I’m happy to pay for more support if that’s what it will take.

See: s2Member® » Support Policy

Support for Products by s2Member® is available only through our Customer Support Forum. Our customer support representatives are available Monday through Friday; excluding all major holidays. Our Customer Support Forum can be accessed through your account at s2Member.com. We also have a forum for Pre-Sale Questions.

We ask that you submit all pre-sale and/or technical support questions through the appropriate forum at s2Member.com. An s2Member® support representative will gladly address your question/concern within 24-48 hours.


WARNING: Bumping your thread, or creating duplicate threads will reduce your response time from our support staff. We monitor threads by the last reply time. If you continue to reply, it will actually knock you down in the order that we process incoming requests for support.
Our average response time is 24-48 hours.

We are not getting the support we need.

Regarding Your Demands For Support
Schott, the burden is on you to setup and configure s2Member. We do NOT provide phone support or custom installation services (regardless of your desire to pay for them). If you require assistance above and beyond the scope of support that comes with your purchase of s2Member® Pro, we suggest that you hire a freelance developer to assist you.

We’re happy to assist with questions/concerns, explain features, investigate bugs; and help in other ways, but demanding that we resolve every issue that you run into is not the right approach Schott. You started a thread related to ShareASale Tracking Codes. If you would like to receive additional assistance from us, please respond to that thread.

See: http://www.s2member.com/forums/topic/shareasale-integration-not-working/#post-39309


Example of a valid request for support (posted by you).

s2 Shortcode Confilcts
http://www.s2member.com/forums/topic/s2-shortcode-confilcts/

Thanks so much Bruce!
We’ll separate the shortcodes, like two siblings in the backseat of a car. :)

Examples of requests that fall outside the scope of our support service.

Posted by Schott Taylor
http://www.s2member.com/forums/topic/someone-to-help-build-a-landing-page-funnel/

Posted by Schott Taylor
http://www.s2member.com/forums/topic/s2member-sqeeze-page/

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Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.