Selling multiple products

I’m trying to figure out what would be the best way to set up my site.

I have multiple products I’m selling and a membership.

The way I have it set up now is that when someone buys product A, they also get the membership (I’m using separate ccaps to allow access to product A and membership content). However, from what I’ve been reading, it appears that if the customer cancels the membership they lose access all ccaps including to product A.

Any ideas on what would be the best way to set this up so they don’t lose access to the products they purchase if they cancel their membership?

In other words, how can I sell a lifetime membership to custom capability A and a monthly membership to custom capability B (same transaction)

Hi Jorge.

What you could do is use a level for the monthly membership and the ccap for the lifetime access. ccaps can’t be sold with a subscription, you’re probably already using the levels for that anyway. So use the ccaps for the lifetime access only.

That way, you can edit the EOT behavior code so that on demotion the level is changed to 0, but the ccaps aren’t removed. Please take a look at this: http://www.s2member.com/forums/topic/question-about-ccaps-recurring-payment-and/#post-30257

I hope that helps!

Thank you for the quick answer… this is where I get confused…

The way I just set it up is I sell product A, lifetime access with ccaps_productA (level 1)… after check out I give them the option to sign up for a free trial to membership content by setting up a subscription and ccaps_members (also level 1)…

Does that mean that if they cancel their subscription they will lose access to all ccaps even if they bought lifetime access prior?

Yeah. On EOT the demotion removes all ccaps. The hack I mentioned earlier would prevent the ccap removal and only the level would change (to 0).

I’d suggest that you sell the lifetime ccap independently, and the subscription as a level.
[hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Capability (Buy Now) Forms[/hilite]
[hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Membership Level # Forms[/hilite]

Makes sense… thank you!

This is now a configurable option in s2Member v130220.
See: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior

Excellent! :)

Jorge, you don’t need the hack anymore to keep the ccaps on EOT, instead use the setting Jason just added. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior -> Membership EOTs also Remove all Custom Capabilities?[/hilite]

Just in time… I was rolling up my sleeves to do this…

Thanks!