Sorry, you do NOT have access to this file…

Hi there,

I just worked my way through the whole Amazon S3 thing, CloudFront Delivery and RTMP protocol. Everything worked well up until the last step – I now get this message when viewing my updated page:

JW Player® appears here.
Sorry, you do NOT have access to this file.

I suspect this could be due to a multitude of reasons – however, I figure you guys might have some pointers for me to narrow done the cause of this issue.

Thanks a lot.

Ulrich

Hello Ulrich,

Have you setup your download restrictions yet?

WordPress => Dashboard => s2Member => Download Options => Basic Download Restrictions

Philly, thanks for the quick reply.

Yes, I did. Access keys, secret key cloud front key pair, etc… and I think it worked because when I look over at amazon s3, I see the two delivery methods being active and enabled.

Sorry Ulrich,

I mean the settings which dictate how many files a user can view/download.

They are located =>

WordPress => Dashboard => s2Member => Download Options => Basic Download Restrictions

Philly,

No, I should have read your first reply more carefully – you clearly said Basic Download Restrictions. And no, I did not even look at this section yet. I’m still a little overwhelmed, sorry.

I will familiarize with this section now and see if I can figure it out…

I’ll let you know – thanks!

Ulrich

Okay, I updated the settings and I can now actually see the window/player. However, the video doesn’t start.

Anything you can think of?

Thanks.

Could you paste the code your using here or provide a link please

Thanks

Here is the code:

JW Player® appears here.
<script type="text/javascript" src="jwplayer.js”>

$s2_jw_config[“mp4_video_file_name”], “url_to_storage_source” => true, “count_against_user” => true); ?>

jwplayer(“jw-container”).setup({modes: /* JW Player®. */
[
/* First try real-time streaming with Flash® player. */
{type: “flash”, provider: “rtmp”, src: “player.swf”,
config: {streamer: “”, file: “”}},

/* Else, try an HTML5 video tag. */
{type: “html5”, provider: “video”,
config: {file: “”}},

/* Else, this is a safe fallback. */
{type: “download”, /* Download the file. */
config: {file: “”}}
],
/* Set video dimensions. */ width: 480, height: 270
});

Sorry, you do NOT have access to this file.

Link to the video:

http://guitaringenuity.com/guitar-courses/beginners-guitar-course/resource-section/lesson-1

Thanks a lot for all your help!

Can you post the code again in tags please

and make that page non-protected

Thanks

Oh, I forgot the /code tag! Also, I removed the access restriction (sorry about that):

<?php
// Configuration.
$s2_jw_config["jwplayer"] = "/jwplayer/"; // Relative URL path to JW Player files directory.
$s2_jw_config["mp4_video_file_name"] = "lesson1.mp4"; // Name of your MP4 test file.
// Don't edit anything else below unless you know what you're doing.
?>

<div id="jw-container">JW Player® appears here.</div>
<script type="text/javascript" src="<?php echo $s2_jw_config["jwplayer"]; ?>jwplayer.js"></script>

<?php /* A direct URL to the RTMP source; counting the file against the current User in real-time. */
$cfg = array ("file_download" => $s2_jw_config["mp4_video_file_name"], "url_to_storage_source" => true, "count_against_user" => true); ?>

<?php /* API Function `s2member_file_download_url()` returns false if access is denied to the current User. */
if (($mp4 = s2member_file_download_url ($cfg, "get-streamer-array"))) { ?>

    <script type="text/javascript">
        jwplayer("jw-container").setup({modes: /* JW Player®. */
        [
            /* First try real-time streaming with Flash® player. */
            {type: "flash", provider: "rtmp", src: "<?php echo $s2_jw_config["jwplayer"]; ?>player.swf",
                config: {streamer: "<?php echo $mp4["streamer"]; ?>", file: "<?php echo $mp4["file"]; ?>"}},
        
            /* Else, try an HTML5 video tag. */
            {type: "html5", provider: "video",
                config: {file: "<?php echo $mp4["url"]; ?>"}},
        
            /* Else, this is a safe fallback. */
            {type: "download", /* Download the file. */
                config: {file: "<?php echo $mp4["url"]; ?>"}}
        ],
        /* Set video dimensions. */ width: 480, height: 270
        });
    </script>

<?php } else /* Access is denied to the current User. */ { ?>
    Sorry, you do NOT have access to this file.
<?php } ?>

• This reply was modified 4 years, 4 months ago by  Ulrich Peise.
• This reply was modified 4 years, 4 months ago by  Ulrich Peise.

That code looks good.

As a test can you paste the following code into that page please

[s2File download="lesson1.mp4" url_to_storage_source="true" get_streamer_json="true" download_key="true" /]

And is the lesson1.mp4 file in a folder in your bucket?

Philly,

Yes it is in a sub-sub folder of the bucket.

As for the code snippet: where would I add it exactly? At the end, beginning, or some specific place within the existing code?

Thanks.

Thank you.

In that case you need to be more specific in the code like so

$s2_jw_config["mp4_video_file_name"] = "sub-folder-name/sub-folder-name/lesson1.mp4";

Let me know how you get on.

Philly, thanks so much for all your help – it works like a charm now.

Again, I really appreciate your guidance here! Thanks!