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Raam Dev

Staff Member

My Latest Replies (From Various Topics)

Viewing 17 replies - 2,551 through 2,567 (of 2,567 total)
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Posted: Tuesday Feb 14th, 2012 at 7:02 pm #5098
Raam Dev
Username: Raam
Staff Member

Hi John,

Two things:

1) In your second post, you have a code example that is incorrect. It looks like you saw this code:

$mp4 = s2member_file_download_url ($cfg, "get-streamer-array")

and replaced s2member_file_download_url with the actual URL to the video. That is incorrect. s2member_file_download_url is a function:

s2member_file_download_url($mp4_cfg, "get-streamer-array")

So, the correct code should be:

$mp4 = s2member_file_download_url ($mp4_cfg, "get-streamer-array")

2) Regarding the rest of your question, please see these two threads from the old forum. They may have relevant information:

http://www.primothemes.com/forums/viewtopic.php?t=15512&p=46812
https://www.primothemes.com/forums/viewtopic.php?t=16272&p=56620

Posted: Tuesday Feb 14th, 2012 at 6:00 pm #5075
Raam Dev
Username: Raam
Staff Member

Hi Tim,

I’ve escalated this to the billing dept and someone should get back to you shortly.

Thank you for your patience.

Posted: Tuesday Feb 14th, 2012 at 5:39 pm #5070
Raam Dev
Username: Raam
Staff Member

This thread is being continued over here:
http://www.s2member.com/forums/topic/eot-not-working-2/

  • This reply was modified 4 years, 10 months ago by  Raam Dev.
  • This reply was modified 4 years, 10 months ago by  Raam Dev.
Posted: Saturday Feb 11th, 2012 at 2:26 pm #4824
Raam Dev
Username: Raam
Staff Member

Hi Rebecca,

The next major release of s2Member (expected to be released towards the end of March) will contain many enhancements, including to membership management. I will forward your specific feature request on to Jason.

Posted: Saturday Feb 11th, 2012 at 2:22 pm #4823
Raam Dev
Username: Raam
Staff Member

Hi Bella,

Did you add the page/post IDs to the Specific Post/Page Access Restrictions in WP Admin -> s2Member -> Restriction Options -> Specific Post/Page Access Restrictions?

You may also want to review these two videos:
http://www.s2member.com/videos/F267E93C7B467D64/
http://www.s2member.com/videos/ED64B278374AB72F/

Posted: Saturday Feb 11th, 2012 at 2:19 pm #4822
Raam Dev
Username: Raam
Staff Member

Hello Ayman,

WordPress requires an email address for the user account, so you’ll need to provide something. If you don’t care about any emails the user might receive, you can use a fake email address, but it will have to be unique (again, WordPress requires that each user account contain a unique email address). A solution might be to use the format of @yourdomain.com to ensure the email address remains unique.

With your second question, again that’s related to how WordPress itself works, so s2Member doesn’t have a way around that.

Posted: Saturday Feb 11th, 2012 at 2:14 pm #4821
Raam Dev
Username: Raam
Staff Member

1 – Subscriptions / Reoccuring Payments

Yes, s2Member supports subscriptions / recurring payments through many different payment gateways. Please see the features list here: http://www.s2member.com/pro/

2 – Promo codes / Coupons

Yes, s2Member Pro supports coupons. Please see the features list under PayPal Pro Form Integration features list here: http://www.s2member.com/pro/

3 – Discounts on how many users sign up

I’m not sure what this means; could you clarify?

4 – Discounts on longer term commitments

Yes, you can create several different buttons, each one for a different amount depending on the length of the term. Using a recurring subscription as an example, you could create a Monthly subscription button at one price, then a Yearly subscription button at the discounted price.

5 – Purchase for multiple users (Quantity)

I’m not sure what this means; could you clarify? Are the users you’re referring to WordPress/s2Member users, or something else?

6 – Different Countires pay different prices

You’d need to implement your own method for detecting the country (or allowing the user to select their country) and then show the s2Member Buttons that are configured with the special price for that country.

If so is there any documnetion on how to set this up or even better video tutorials.

Yes, there are many videos available here: http://www.s2member.com/videos/ There is also a growing collection of Knowledge Base Articles available here: http://www.s2member.com/kb/ And finally, the free version of the s2Member plugin includes lots of inline documentation that explains all the the features in detail.

Posted: Saturday Feb 11th, 2012 at 1:13 pm #4815
Raam Dev
Username: Raam
Staff Member

Hi Nicole,

The answer to this question is “Yes, s2Member Pro forms will allow members to upgrade by more than 20% without you needing PayPal Pro”. This works because s2Member cancels the previous recurring billing profile and starts a new one, as Jason Caldwell explains here:

This feature is available with s2Member Pro Forms.
You can generate a Billing Modification Form, which allows a Member to upgrade/downgrade. In the routine that s2Member processes, the existing Recurring Profile is terminated, and a new one is created to take its place. Thereby avoiding this limitation all together. This also works with Express Checkout, so you don’t even NEED to have a PayPal Pro account for this to work.

See video: http://www.s2member.com/video-pro-intro/

The issue remains with PayPal Standard integration though.
Awaiting resolution from PayPal.

You can read more on this topic in the old forum here: http://www.primothemes.com/forums/viewtopic.php?t=14249&p=29283

Also regarding your first post in this thread, it should be noted that s2Member does not currently support multiple recurring profiles within a single s2Member account.

If you want to change the recurring charge of an existing recurring profile, you’ll need to use s2Member’s Billing Modification process, which essentially cancels the existing recurring profile and then creates a new one with the updated recurring amount.

  • This reply was modified 4 years, 11 months ago by  Raam Dev.
  • This reply was modified 4 years, 11 months ago by  Raam Dev.
  • This reply was modified 4 years, 11 months ago by  Raam Dev.
Posted: Friday Feb 10th, 2012 at 1:54 pm #4756
Raam Dev
Username: Raam
Staff Member

Hi Andre,

As Eduan mentioned, s2Member is a WordPress plugin, so its reach is limited to the reach of WordPress. WordPress will only work from the domain where it was installed; it doesn’t extend its reach to sub-domains.

However, there are ways to check if the user is logged into WordPress from a PHP script outside of WordPress itself. From there, you’ll need to implement your own permissions checks, etc. (this could get really complicated). It may also be possible to include the necessary files in your external script to be able to utilize s2Member functions for checking permissions, but you’ll have to experiment.

For checking if a user is logged into WordPress from an external script, you should check the WordPress Support Forums. This thread in particular may be helpful: http://wordpress.org/support/topic/authenticate-wordpress-login-from-external-php-script

Posted: Friday Feb 10th, 2012 at 1:13 pm #4751
Raam Dev
Username: Raam
Staff Member

Hi Gary,

To do that, you’ll want to configure s2Member -> MailChimp integration in WP Admin -> s2Member -> API / List Servers -> MailChimp Integration and then use an s2Member Free Registration Pro Form (WP Admin -> s2Member -> PayPal Pro Forms) on a page somewhere to have your users signup.

When they register, they will be subscribed to the MailChimp list that you configured. Then, once your site has launched, you can use MailChimp to send an email announcing that the site has launched. Since they would’ve already created an account when they signed up with the Pro Form, you can tell them to use their existing account.

Posted: Friday Feb 10th, 2012 at 1:03 pm #4750
Raam Dev
Username: Raam
Staff Member

Hi Alison,

When I try to visit the success URL that you have in your button (http://www.izziwizzikids.co.uk/community/vip-members/play-fest-plus-dashboard), I’m redirected to the Membership Options Page.

The success URL must be publicly accessible for the user to redirect to it, because users are not automatically logged in after making a purchase. If you want to try adding automatic login, see this thread on the old forum: http://www.primothemes.com/forums/viewtopic.php?f=4&t=14211&p=29918#p31548

Posted: Friday Feb 10th, 2012 at 12:39 pm #4746
Raam Dev
Username: Raam
Staff Member

Hey Bill,

No worries. :) Glad to hear you figured it out!

Posted: Wednesday Feb 8th, 2012 at 11:35 pm #4534
Raam Dev
Username: Raam
Staff Member

Hi Bill,

There isn’t an easy way to accomplish this using the Pro Forms shortcodes. If you really want to use the Pro Forms shortcodes, the only solution I can think of involves hiding three shortcode buttons on a page and then writing some custom JavaScript that submits the correct hidden form based on which menu item was selected in a select box.

Alternately, you can use PayPal’s drop-down menu button and integrate that button to work with s2Member. Instructions for integrating PayPal-hosted buttons with s2Member can be found in this thread on the old forum: http://www.primothemes.com/forums/viewtopic.php?f=36&t=309#p1333

Posted: Wednesday Feb 8th, 2012 at 11:28 pm #4533
Raam Dev
Username: Raam
Staff Member

Joanne,

You may also want to check the new knowledge base article on this topic:

Resolving Problems with File Downloads
http://www.s2member.com/kb/resolving-problems-with-file-downloads/

Posted: Wednesday Feb 8th, 2012 at 11:22 pm #4532
Raam Dev
Username: Raam
Staff Member

Hello Natalia,

Yes, this is possible with both the free version and the Pro version of s2Member.

Please see this thread in the old forum that describes how to accomplish this:
http://www.primothemes.com/forums/viewtopic.php?f=4&t=16566&p=59040#p59040

Posted: Wednesday Feb 8th, 2012 at 11:08 pm #4529
Raam Dev
Username: Raam
Staff Member

You might also want to take a look at the new Knowledge Base article on this topic:

Resolving Problems with File Downloads
http://www.s2member.com/kb/resolving-problems-with-file-downloads/

Posted: Monday Feb 6th, 2012 at 10:39 pm #4238
Raam Dev
Username: Raam
Staff Member

Hi Amy,

Please see this knowledge base article for instructions on how we recommend solving this:

Offering a Free Coupon Code (100% Discount)

Let us know if that answers your question.

Viewing 17 replies - 2,551 through 2,567 (of 2,567 total)

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