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Old Forums (READ-ONLY): The Home › Forums › Arthur Klein
Arthur Klein
My Latest Replies (From Various Topics)
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| Posted: Monday May 21st, 2012 at 6:14 pm #14107 | |
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Cristian thank you for your help. I watched the 2 videos on protecting and selling pages or posts. But I am still confused about how to set up a key for download link or whatever i would want a paid customer to click to be delivered a download for a pdf . … please tell me where i can find out more on how to use this function… |
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| Posted: Monday May 21st, 2012 at 5:51 pm #14104 | |
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am i really the only one who has experienced the problem of paypal id # disappearing? Please compare notes! |
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| Posted: Friday May 18th, 2012 at 11:56 am #13882 | |
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hello is anyone out there? So the Paypal Standard seems to be working and updating members during sign up since the upgrade to the May 17 update. How do i get the Paid Subscr. ID adn Registration date & time repopulated into the s2member member / user database? or do i have to do this manually by entering each by hand? Where is the best place to find the Subscr. ID and Reg Date / Time; Paypal or somewhere else? Please help thanks, |
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| Posted: Thursday May 17th, 2012 at 11:54 am #13777 | |
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Hi Cristián, And thank you for your help and such a wonderful product. My site has been up since May 2 and we have a ton of subscribers already. s2Member is such an empowering plug in.. TY. So i believe that i need to re-describe the issue since i don’t believe i was clear before. Sorry! 1. This is how my notice of the problem began and how it has manifested. I had a complaint from someone who initially signed up for a free membership Level 0. They used their facebook account to sign up. Then they signed up and payed for a Level3 account using Paypal Standard button. I don’t think they used upgrade but just the sign up button. I saw the confirming emails from Paypal & the first sign on/login on email from s2member. The member said that they never received the link letter with encrypted sign on code. I did receive my copy to that letter. i manually sent a copy of Link Letter so the member could sign on. So I went to check the s2member dashboard the browse members screen, just to see what was going on with this members account. When i looked at the list of members I was shocked to find that on the s2Member Browse screen i saw that all the paypal id and recurring info for members information was gone from the payment fields that had previously been there… THE FIELDS are still there but now empty. the customer Paypal ID etc are now missing for ALL PAYED members. Their subscriber status is still at the level that the joined so they are fine to sign in and login… So What was once there (the paypal admin info) is NOW missing having DISAPPEARED since May 14th update… I am not sure if these are related or not. To Be clear: MOST IMPORTANT how do i repopulated s2member database with Paypal recurring information so there is billing linkage…FOR RECURRING process. 1. Is there an import subscriber function from Paypal or some other way to get the renewel & Paypal ongoing functionality working? or Does the reentering of Paypal data done manually… if so please describe the best way to repopulate information to payed subsriber user accounts in s2member. If you need i do have all the logs since the first subscriber signed on (good suggestion in the video to turn on logging). Please let me know how to get logs to you. my site is http://erichschiffmann.com Erich Schiffmann’s “BIG mind Online” Thank you again for this amazing plug in and for how you have decided to do business. I look forward to creating many s2member sites. This is what WordPress.org is all about …Yeah! in Love Light & Peace, |
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| Posted: Thursday May 17th, 2012 at 10:38 am #13775 | |
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it has happened to all of the subscribed members that payed using paypal standard. It seemed to happen around the same time as the last upgrade a few days ago. The info for paypal was there and then it disappeared. I did have logging on at the time of what ever happened. I am not sure how to read the logs but I am happy to show you the logs if you let me know how to get the files to you… Thanks. Also should i start rentering the paypal info manually and if so how is the best way to do this error free? Thanks, |
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