This topic contains 0 replies, has 1 voice. Last updated by Rob Reid 3 years, 8 months ago.
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Posted: Friday May 10th, 2013 at 2:44 pm #49700 | |
Hello I have a website and one of the buttons offers a daily membership. Users can purchase access to the site for one day only for a small fee whenever they want. However I had someone who signed up for this type of membership on the 8th April at 11:50:49 BST. However they were only demoted by S2member today at Fri May 10, 2013 12:00 pm UTC Therefore they were given 2 days access not 1. From their PayPal profile page 8 May 2013 | 11:50:49 BST Expired Billing details Invoice Number Last payment due Add payments that failed to next bill This profile will be suspended after And in the s2 members plugin – browse members page Demoted by s2Member: Fri May 10, 2013 12:00 pm UTC Also in PayPal if I go to “view history” it shows The following list includes profile status changes for recurring payments from marko xxxxxx. Date Status Notes So the payment was created on the 8th and expired (cancelled) on the same day due to there being NO recurring payments e.g it wasn’t a daily payment it was a one off payment. What I would like to know is why it took 2 days (to the hour) to demote them to subsciber status rather than 1 day (24 hours) through an IPN call. They should have been demoted on the 9th May at 12.00 pm not the 10th May. Can anyone expain why this would happen? The buttons are set correctly and PayPal obviously cancelled their subscription immediatley so why did they get demoted 2 days later not 24 hours later? Any help would be much appreciated. This member did previously sign up for a days membership in April on the 10th and the same thing happened e.g they were demoted on the 12th not the 11th. Thanks Rob |