503 message, too many logins from same ip add

This topic contains 3 replies, has 3 voices. Last updated by Peter Johnston 4 years, 3 months ago.

Topic Author	Topic
Posted: Sunday Sep 30th, 2012 at 11:18 am #27016
Peter Johnston Username: peterjohnston
I have a new customer who is having trouble logging in and getting the above message, no idea how this can be as he has never logged in before on a totally different computer. Ahy advice greatly appreciated. Thanks.

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Posted: Sunday Sep 30th, 2012 at 12:05 pm #27019
Eduan Username: Eduan
Hello Peter, Well these settings are controlled under Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions, so check if it’s limited to 1 or something like that. – Eduan
Posted: Monday Oct 1st, 2012 at 6:16 am #27046
Roger Rueff Username: scene13
Coincidentally, that same thing happened to one of my members last night (30 September). My s2Member unique-IP restriction was set to 5 IPs / 30 days. I’m following up with the member to see if he has logged in from multiple locations recently.
Posted: Monday Oct 1st, 2012 at 6:42 am #27048
Peter Johnston Username: peterjohnston
Yes, mine was set to 5 also. I’ve reset to “No Restriction” to see if that helps. Not sure if that’s a bad idea but no use having a membership site if your members cant get in! I don’t think the member was logging in with different ip’s and he won’t be using any proxies, that’s for sure. I’ll let u know how it goes. Peter.

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