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503: Service Temporarily Unavailable

Home Forums Community Forum 503: Service Temporarily Unavailable

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This topic contains 4 replies, has 2 voices. Last updated by  E Genoll 4 years, 1 month ago.

Topic Author Topic
Posted: Saturday Dec 1st, 2012 at 10:06 am #33100
E Genoll
Username: EGenoll

Hello

Since two days I have this error message :

Too many IP addresses accessing one secure area!
Please contact Support if you need assistance.

Effectively I connect on the forum from my house as well a 3G key mobile. Can be what explains the multiple IP.

Can reactivate you my main account.
User Genoll

On all the site there is no way to contact you, so i created a new profile to reach the forum.

Thank you for your help

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Posted: Saturday Dec 1st, 2012 at 4:32 pm #33129
Bruce
Username: Bruce
Staff Member

Hi there,

I noticed that you do have a paid account at s2Member, and you are not currently locked out. If you cannot access your account you can reset your password here:

http://www.s2member.com/wp-login.php?action=lostpassword

If you are locked out of your own site, you will need to wait out the ban on your IP and change your settings under Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions. The default ban period is 1 hour.

If you have changed the ban period to a time period which you are not willing to wait out, I found this article which can help you create a new admin account outside of the WordPress Dashboard so that you can change your settings, and unlock your account:

http://www.dnawebagency.com/how-to-add-an-admin-user-to-the-wordpress-database

Posted: Sunday Dec 2nd, 2012 at 4:48 pm #33241
E Genoll
Username: EGenoll

I am not blocked on my site but on your (s2member.com)
I ask you to free my account.

My original login was : genoll

Posted: Sunday Dec 2nd, 2012 at 4:51 pm #33243
Bruce
Username: Bruce
Staff Member

Your account has had IP Access Restrictions reset.

Please let us know if problems persist.

Posted: Tuesday Dec 4th, 2012 at 2:35 am #33416
E Genoll
Username: EGenoll

Thank you ;-)

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