Account Upgrades Email Confirmation

Hello,
We have implemented upgrade/downgrade forms for authorize.net, using the following shortcode for upgrade:

[s2Member-Pro-AuthNet-Form modify=”1″ level=”2″ ccaps=”” desc=” ” cc=”USD” custom=”” ta=”0″ tp=”0″ tt=”D” ra=”513.60″ rp=”1″ rt=”Y” rr=”1″ rrt=”” accept=”visa,mastercard,amex,discover” coupon=”” accept_coupons=”0″ default_country_code=”US” captcha=”0″ /]

The issue is in the confirmation e-mail the value for what the user is being upgraded to is blank:

Thank you! You’ve been updated to:

Please log back in now.
(wp_login_url)

Why is this? We have modified the labels that each membership level uses (e.g. not Level 1/Level 2 but Yearly/Monthly Subscribers), although I wouldn’t have thought it would cause this issue.

I know this isn’t much information to go on, but if someone can point me in the right direction to look for an issue, it would be much appreciated.

Thanks!

I see in your shortcode that the description is blank: [hilite code]desc=" "[/hilite]. Maybe that’s why the email has that missing. [hilite path]Dashboard -› s2Member® -› Authorize.Net® Pro Forms -› Shortcode Attributes -> desc[/hilite]

Have you tried entering a description there to see how it affects the email message?

Hi Cristián,

Thank you, that was exactly the problem.

Great! Thanks for the update. I’m glad that solved it. :)