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Accout Deletion / Cancel subscription…

Home Forums Community Forum Accout Deletion / Cancel subscription…

This topic contains 2 replies, has 3 voices. Last updated by  Jason (Lead Developer) 4 years, 2 months ago.

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Posted: Thursday Oct 4th, 2012 at 7:06 pm #27506
Jon Henwood
Username: jon73

Hi

In the Buddypress profile settings there is the option to delete your account. If a user deletes their account would it be the same as using the cancel subscription button or would the subscription need to be cancelled before account deletion?

Thanks in advance

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Posted: Friday Oct 5th, 2012 at 10:19 am #27576
Eduan
Username: Eduan
Moderator

Hmm… I’m not sure what the result would be. I’ll check with Jason and see what he has to say about this. :)

Posted: Tuesday Oct 16th, 2012 at 8:44 pm #28615
Staff Member

Thanks for the heads up on this thread.

The BuddyPress account deletion feature should be disabled in a site that runs s2Member. Please use a cancellation button, and/or a cancellation form provided by s2Member instead.

To clarify. Please disable the BuddyPress account deletion feature from your BuddyPress configuration panel. Then create a cancellation button and/or Pro Form (if you’re running s2Member Pro) instead. If a customer deletes their account with BuddyPress, the billing is NOT terminated. Thus, that feature should be disabled please.

A site running s2Member should always ask a customer to “cancel” billing, so that s2Member’s EOT behavior can be used to control the automatic account deletion and/or demotion (depending on your s2Member configuration).

See also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Cancellation Forms
See also: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior

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