Amex PayPal Pro Forms Error

This topic contains 2 replies, has 3 voices. Last updated by Cristián Lávaque 3 years, 9 months ago.

Topic Author	Topic
Posted: Tuesday Mar 26th, 2013 at 11:29 am #45791
Josiah Cole Username: colewebdev
We got a report from a potential member who attempted to use an AMEX card and received a “processing type” error (that’s all I have for data). We’re using PayPal Pro Forms, and I checked the settings inside PayPal and American Express was/is enabled. I’m running Version 130221 + s2Member® Pro v130221 with WP 3.5.1 Without an AMEX card to test, I’m wondering how I can verify that this is in fact working or not. Any ideas? I did not have logging enabled … should I enable that full time?

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Posted: Wednesday Mar 27th, 2013 at 4:16 pm #45902
Bruce Username: Bruce
Thank you for reporting this important issue. I did not have logging enabled … should I enable that full time? Without logging data, we really have no way to troubleshoot this issue. We recommend leaving logging on, and notify us if/when this problem occurs again.
Posted: Thursday Mar 28th, 2013 at 12:40 am #45958
Cristián Lávaque Username: Cristian
Hi Josiah. Well, you should enable logging if you want to debug this, it’s very helpful. [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite] Try to find someone with an Amex card to run some tests, even if 1 cent purchases.

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