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Another "Error #1." Problem

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This topic contains 5 replies, has 2 voices. Last updated by  Cristián Lávaque 4 years, 6 months ago.

Topic Author Topic
Posted: Tuesday Jul 10th, 2012 at 1:28 pm #18821
MP
Username: mphernandez

Hi everyone!

I’m getting an ‘Error 1 User Authentication’ notification whenever a user tries to checkout only with reocurring payments with Payflow.

I’ve read as much as I can on this, done live tests, checked all my settings (IPN on, checked API), bought recurring payments from payflow (that’s now live) and still I get this error. The only minor detail I’ve just noticed is that I haven’t set up SSL on the specific checkout page, would that cause this?

I really appreciate any help this gets. This is my ticket to quit my day job : )

PHP v5.2.17 :: WordPress® v3.4.1 :: s2Member® v120622 :: s2Member® Pro v120622
Memory 30.37 MB :: Real Memory 30.50 MB :: Peak Memory 30.41 MB :: Real Peak Memory 30.50 MB
speedyged.com/wp-cron.php?doing_wp_cron=1341936935.6109290122985839843750
User-Agent: WordPress/3.4.1; http://speedyged.com
-------- Input vars: ( Tue Jul 10, 2012 4:15:36 pm UTC ) --------
array (
  'TRXTYPE' => 'R',
  'ACTION' => 'I',
  'TENDER' => 'P',
  'ORIGPROFILEID' => 'xxxxxxxxx',
  'VERBOSITY' => 'HIGH',
  'USER' => 'xxxxxxxxxxxx',
  'PARTNER' => 'PayPal',
  'VENDOR' => 'xxxxxxxxx',
  'PWD' => 'xxxxxxxxx',
)
-------- Output string/vars: ( Tue Jul 10, 2012 4:15:36 pm UTC ) --------
RESULT=1&RESPMSG=User authentication failed
array (
  'RESULT' => '1',
  'RESPMSG' => 'User authentication failed',
  '__error' => 'Error #1. User authentication failed.',
)
  • This topic was modified 4 years, 6 months ago by  MP.
  • This topic was modified 4 years, 6 months ago by  MP.

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Viewing 5 replies - 1 through 5 (of 5 total)
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Posted: Wednesday Jul 11th, 2012 at 4:20 am #18886

Hey there.

Did you verify that your integration is configured properly? It looks like a problem if you entered a wrong value in your settings. [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]

Posted: Wednesday Jul 11th, 2012 at 4:32 am #18888
MP
Username: mphernandez

I ‘x’ed out all my information on the post, but everything else seems to check out once I review over it?. IPN is enabled, PDT token is there.

Would the payFLOW api be any different than my Paypal Pro api?

I just read this link (http://www.s2member.com/forums/topic/cant-do-recurring-billing-via-paypal-payflow/)
– do you think that patch would help in this situation?

Posted: Wednesday Jul 11th, 2012 at 6:39 am #18905

Let me clarify something: s2Member doesn’t integrate with PayFlow Pro yet, it integrates with PayPal Pro (PayFlow Edition). I know it can be confusing because the geniuses over at PayPal chose the names so well.

What do you have? PayPal Pro (PayFlow Edition) or PayFlow Pro?

Here’s a video that shows how to configure s2Member integration with the PayFlow API if you have a PayPal Pro (PayFlow Edition) account.

Let me know if that helps.

Posted: Wednesday Jul 11th, 2012 at 7:50 am #18912
MP
Username: mphernandez

Don’t get me started on paypal. Beyond that, I did have my login information completely wrong; my fault for listening to paypal’s customer service people.

I really appreciate your time and help!!

Posted: Thursday Jul 12th, 2012 at 5:58 am #19012

No problem! Glad i could help! :)

Don’t get me started on paypal.

:P

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