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anyone gets support on here?

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This topic contains 2 replies, has 2 voices. Last updated by  925trader 4 years ago.

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Posted: Monday Jan 7th, 2013 at 8:31 pm #36518
925trader
Username: 925trader

it’s been more than a week since my original post and we’re going no where and usually takes up to 24 hour to have a very general respond.

http://www.s2member.com/forums/topic/how-to-s2memberspaypal-and-idevaffiliate/#post-36507

Also I notice some set up instructions are outdated and inaccurate. The video instructions also need to be updated.
http://www.youtube.com/watch?v=5jahj1XH8PA

Disappointed.

  • This topic was modified 4 years ago by  Eduan. Reason: Moved to customer support forums

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Posted: Tuesday Jan 8th, 2013 at 1:58 pm #36599
Eduan
Username: Eduan
Moderator

Hello there,

Well the support reps are providing the best help that they can.

They tell you to try one thing, if that doesn’t work then they have another idea that might be it, if it gives you blah error with that then they tell you to try another thing which could be related, etc.

The devs are on on certain times, in those times they answer everything that has been accumluated through the day, sometimes they’re randomly on, sometimes they’re alert all the time. But remember it’s only 2 support devs and anybody that chips in to help (like me).

And to answer the videos thing. Yes, these videos are not new, however they’re holding off from making any more official videos until the new major version of s2Member comes out. Although I believe Cristian plans on making his own videos.

– Eduan

Posted: Tuesday Jan 8th, 2013 at 3:19 pm #36607
925trader
Username: 925trader

didn’t expect to get another “blah” post in respond and my other post got nothing from you guys. Unbelievable!

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