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As admin I suddenly can't access my dashboard

Home Forums Community Forum As admin I suddenly can't access my dashboard

This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 3 years, 9 months ago.

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Posted: Thursday Mar 14th, 2013 at 11:57 pm #44669

I was in the middle of setting up my general options and saving the settings along the way, and was at the last step when suddenly if I clicked on the save all changes button, it directs me to the membership options page. I can’t edit any pages or get back to my dashboard to make any changes at all to my site. Totally locked out except for being able to login to the site. Can someone help please?

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Posted: Monday Mar 18th, 2013 at 7:33 pm #45086

Hi Teresa.

Did you regain access to the admin area?

The s2Member access restrictions don’t apply to the admin account or the admin area, and thus would not redirect to the Membership Options Page.

Only the Brute Force and Unique IP restrictions would affect the admin account to protect it, but you’d have gotten an error, not a redirection to the Membership Options Page.

Maybe something is causing a conflict resulting in this weird behavior. Have you tried the tips in this article? Knowledge Base » Common Troubleshooting Tips

I hope that helps. :)

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