Auth.Net Pro Payment Forms issues

Hello, great product 0 very full featured. I am having a bit of difficulty with a few things though.

First of all, I am using the Authorize.net module in the Pro version.

First, when I generate a payment form in the backend, then place the associated shortcode on a page, the form always displays registration fields – even if the user is logged in. I need to be able to have users that already have accounts visit the payment page and simply add payment details because they already have an account. I have Googled and poked through the documentation as well as the admin options, but I can’t see how to only use the payment data collection. Could you point me in the right direction please?

Of lesser importance – Originally I have created cuatom login/registration/profile code, but I see that S2 covers those bases as well. However, when I add custom fields, none of them show up on the registration form (even when I am logged out) and none of them show up on the profile page. I am not super concerned about this as I can continue developing my own, but this is a nice tidy solution if I can get it to work. I know this description is vague, but I don’t have much to go on other than I expect it to be there and it isn’t. Any tips?

Any help is appreciated. Thank you.

Hi Andy.

First, when I generate a payment form in the backend, then place the associated shortcode on a page, the form always displays registration fields – even if the user is logged in. I need to be able to have users that already have accounts visit the payment page and simply add payment details because they already have an account. I have Googled and poked through the documentation as well as the admin options, but I can’t see how to only use the payment data collection. Could you point me in the right direction please?

The pro-form only acts as a registration form when the user is not logged in, so having the registration fields show up for a logged in user would indicate a problem with the form’s JavaScript caused by a plugin or the theme.

I suggest that you follow the suggestions given in this article to test it: Knowledge Base » Common Troubleshooting Tips

Of lesser importance – Originally I have created cuatom login/registration/profile code, but I see that S2 covers those bases as well. However, when I add custom fields, none of them show up on the registration form (even when I am logged out) and none of them show up on the profile page. I am not super concerned about this as I can continue developing my own, but this is a nice tidy solution if I can get it to work. I know this description is vague, but I don’t have much to go on other than I expect it to be there and it isn’t. Any tips?

The custom profile fields should be in the pro-form as part of the registration for non-logged in users. The troubleshooting suggested above may help solve this as well.

I’d also check if the custom profile fields were actually created. I’ve seen some site owners skip the last step and not save them. When you create the field and see it in the list, it seems you’re done with it, but you still have to go to the bottom of the General Options page and click the “save all” button. [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]

I hope that helps. :)

That did help, thank you very much!

Great! Glad I could help. :)