latest stable versions: v150827 (changelog)
top⇑

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Authorize.net account

Home › Forums › Community Forum › Authorize.net account

Tagged: , ,

This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 3 years, 6 months ago.

Topic Author Topic
Posted: Monday Jul 1st, 2013 at 3:23 pm #52842
George Rodriguez
Username: vastmedia

Hello,
We are testing the site and noticed that a member account with one month access shows this error on the billing page.

Nothing to update. You have NO recurring fees. Or, your billing profile is no longer active. Please contact Support if you need assistance.

The user still has access to protected pages although the account should be EOT. All EOT users are demoted with limited access to content.

Thanks,
George

List Of Topic Replies

Viewing 1 replies (of 1 total)
Author Replies
Author Replies
Posted: Tuesday Jul 2nd, 2013 at 5:54 am #52882
Cristián Lávaque
Username: Cristian

So the error is in the payment gateway?

And what does the user profile in WP say? Does it show the gateway, a subscr. ID, an EOT time?

What does your IPN log say about this subscription? Did the payment gateway notify s2Member about the subscription ending? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› s2Member® Log Viewer[/hilite]

Are other users being demoted when their subscriptions end?
Viewing 1 replies (of 1 total)

This topic is closed to new replies. Topics with no replies for 2 weeks are closed automatically.

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.