Authorize.net Recurring Yearly Payments

I used the Authroize.net yearly recurring form and in authorize.net only says one time payment. Am I missing something? Furthermore when testing the “Cancel” account form it would not work as it was only a 1 time payment i believe..

Any thoughts?

I used the Authroize.net yearly recurring form and in authorize.net only says one time payment. Am I missing something?

Could you please show me the shortcode you’re using for the pro-form? Thanks!

[s2Member-Pro-AuthNet-Form level=”1″ ccaps=”” desc=”$12.00 USD / Yearly (recurring charge, for ongoing access)” cc=”USD” custom=”thunderlightmedia.com” ta=”0″ tp=”0″ tt=”D” ra=”12.00″ rp=”1″ rt=”Y” rr=”1″ rrt=”” accept=”visa,mastercard,amex,discover” coupon=”” accept_coupons=”0″ default_country_code=”US” captcha=”0″ /]

Thank you. The shortcode looks correct for a recurring subscription: rr=”1″. I don’t know why you’d get a mention about it being a one-time payment.

Where does it say the one-time thing? Could you show me a screenshot, please?

Could you also enable logging and they try a 1 cent purchase to get log entries with info on the transaction? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]

If you still have the problem, could you submit your site’s info so we take a look at the logs and configuration, please? Let me know after you send it so I look for it. Thanks. s2Member® » Private Contact Form

Have you tried these? Knowledge Base » Common Troubleshooting Tips

Just submitted private message with screenshots and ftp access if needed.

The screenshot shows a “Monthly” subscription but the yearly subscription does not show up when submitted.

Thanks for the screenshots and the login info to review the logs.

I see that there’s only the monthly subscription in your screenshot. The authnet-api log shows the yearly ones too, but I don’t see them in the authnet-arb-api one, not sure what it means.

I’ll have to ask Jason about this. I’ll let you know as soon as I hear back from him.

Any kind of an update yet?

Any kind of an update yet?

Note quite yet, we’re waiting on word from the Lead Developer. We’ll let you know when we hear :-)

Thanks for your patience, Timothy. Here’s what Jason said:

Jason Caldwell said:
How to reproduce the behavior:

– Sell a yearly recurring subscription with an Authorize.Net Pro Form. (e.g. [hilite code]rt="Y"[/hilite] and [hilite code]rr="1"[/hilite]).
– Signup today and use a credit card that is good today, but it expires before this time again next year.

What happens is that s2Member charges you today for a full year (and you get in no problem); but s2Member does NOT create an ARB, because it’s not possible. Your credit card will expire before next year comes around.

You will see this in your authnet-api.log file (e.g. the charge for today’s transaction).

array (
  0 => '1',
  1 => '1',
  2 => '1',
  3 => 'This transaction has been approved.',

Followed by s2Member’s attempt to create the ARB to handle billing next year.

array (
  'response_reason_code' => 'E00018',
  'response_code' => 'E00018',
  'response_reason_text' => 'Credit Card expires before the start of the subscription.',
  'response_text' => 'Credit Card expires before the start of the subscription.',
  '__error' => 'Error #E00018. Credit Card expires before the start of the subscription.',
)

s2Member ignores this error, because you did pay for a full year today. So you’re good for a full year. Instead of producing an error during checkout, we let this slide through, and instead of creating an ARB (which is not possible in this scenario); we set an EOT Time for this user (forcing the EOT Time to this time next year).

I investigated the log files submitted by this site owner and found this is exactly what’s happening to them.

So basically the subscription can’t be created because of the card’s expiration date, but the first charge is okay and is processed as a one-time payment.