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auto upgrade s2member Pro – invalid username

Home Forums Community Forum auto upgrade s2member Pro – invalid username

This topic contains 2 replies, has 3 voices. Last updated by  Cristián Lávaque 3 years, 10 months ago.

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Posted: Friday Mar 8th, 2013 at 4:23 pm #44129

Hi,

I try to upgrade my s2member pro extension after having upgraded my s2member to the latest version 130221

I put my s2member id and password and they are rejected every the time

I did the installation process through ftp… no success at all : I am still requested to upgrade to the latest version of the s2member pro in my WordPress Dashboard…. and no one has access anymore to the widgets on my websites

Pleaase help

Id is seggibev

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Posted: Monday Mar 11th, 2013 at 10:36 am #44260
Eduan
Username: Eduan
Moderator

Hello Segolene,

You first need to upgrade the free version of s2Member.

Can you confirm that the free version of s2Member is at version 130221? If you can then installing the pro version shouldn’t pose any problem at all, as long as the pro version you upload through FTP is also the same version. ;)

If it rejects your username or/and password when you try to update the pro version automatically it means that you are entering incorrect values. And installing through FTP cannot give any errors at all, since you’re taking care of business. :)

– Eduan

Posted: Wednesday Mar 13th, 2013 at 10:10 am #44489

Segolene, please make sure that the framework and the Pro add-on have the same version. The latest for both is v130221.

And when uploading via FTP, make sure that you don’t have an extra s2member-pro folder nested. s2Member® » Pro » Install/Upgrade Instructions

Now, unzip the latest distribution of s2Member® Pro, and upload the [hilite mono]/s2member-pro[/hilite] folder to your [hilite mono]/wp-content/plugins[/hilite] directory via FTP. We recommend FileZilla™. You should end up with [hilite mono]/wp-content/plugins/s2member-pro/pro-module.php[/hilite], along with several other files and sub-directories. Make sure you don’t accidentally nest two [hilite mono]/s2member-pro/s2member-pro[/hilite] directories together. For example, this is NOT correct: [hilite mono]/wp-content/plugins/s2member-pro/s2member-pro/pro-module.php[/hilite].

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