Cancel Recurring Payments within S2Member

This topic contains 3 replies, has 2 voices. Last updated by Bruce 4 years ago.

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Posted: Thursday Dec 13th, 2012 at 4:30 pm #34486
Mike Malphurs Username: mike_malphurs
Is it possible to stop recurring payments within the s2Member Configuration & Profile Fields? If I manually delete the Paid Subscr. ID will that break the tie between this member and Authorize.net. Or will Authorize.net continue to bill?

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Posted: Friday Dec 14th, 2012 at 2:39 pm #34691
Bruce Username: Bruce
Hi Mike, Is it possible to stop recurring payments within the s2Member Configuration & Profile Fields? No, this is currently not possible. You can, however stop recurring billing from Authorize.net. If I manually delete the Paid Subscr. ID will that break the tie between this member and Authorize.net. Or will Authorize.net continue to bill? This will just cause s2Member not to receive any updates on the transaction from Authorize.net, and Authorize.net will still be charging the user. You’d need to have a Dashboard -› s2Member® -› PayPal® Buttons -› Subscr. Cancellation Buttons to allow your users to cancel.
Posted: Tuesday Dec 18th, 2012 at 11:10 am #34945
Mike Malphurs Username: mike_malphurs
Thanks Bruce. I’m confused though. You say we need to have a Dashboard -› s2Member® -› PayPal® Buttons -› Subscr. Cancellation Buttons to allow our users to cancel. However, we are not using Paypal rather Authorize.net. Is there a way to accomplish the same thing with Authorize.net?
Posted: Wednesday Dec 19th, 2012 at 2:54 am #35004
Bruce Username: Bruce
Hi Mike, Sorry about the confusion. With Authorize.net you’ll want to go here: Dashboard -› s2Member® -› Authorize.Net® Pro Forms -› Billing Cancellation Forms

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