Cancelled profiles not demoted, how to audit?

This topic contains 1 reply, has 1 voice. Last updated by Alex Koloskov 3 years ago.

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Posted: Wednesday Dec 18th, 2013 at 10:57 pm #62041
Alex Koloskov Username: akoloskov
I’ve noticed that sometimes cancelled profile not getting demoted after 30 days (I have monthly recurring payments plan). Usually S2member demotes it, but sometimes not… And now I found quite a few profiles like this, maybe 50-100. Is there a way to run audit program (or create it?) to check profiles with PayPal and demote if needed? I use payPal Pro payments , as well as have many profiles set on “just” a paypal. Please suggest the best way to find out dropped profiles. The only thing I see if to go manually check every user, and this seems to be insane.. Thank you! This topic was modified 3 years ago by Alex Koloskov.

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Posted: Thursday Dec 19th, 2013 at 1:04 pm #62047
Alex Koloskov Username: akoloskov
BTW, I’ve checked WP cron, and i see ws_plugin__s2member_auto_eot_system__schedule task running every 10 minutes. So, it must be checking status of the subscription, right? Wondering why it do not demote uses with cancelled profile 2-3 months ago? I really need a solution, please get back to to me:)

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