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Can't access Customer Support Forum

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This topic contains 1 reply, has 2 voices. Last updated by  Jason (Lead Developer) 4 years, 10 months ago.

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Posted: Tuesday Feb 14th, 2012 at 12:16 pm #5040
Roy Randolph
Username: gail.randolph

We have a multi-site license and our password nor our email is working. unable to open support ticket since we can not log into the account.

this is a networking group
I upgraded on 1/2/12 from single to multiple license but now see that it should have been a separate license for another networking group. we have 2 group we are helping to set up their membership.
Is there a way to convert from multi license to 2 separate licenses

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Posted: Tuesday Feb 14th, 2012 at 12:36 pm #5044
Jason (Lead Developer)
Username: Jason
Staff Member

Hi Gail. Thanks for your inquiry.

I’ve located your account. I’m having your Username/Password sent over via email now. Please respond to that email with the details of your second site and we’ll discuss that with you there.
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