CCBill EOT Problem

Hi Lee. Thanks for the follow-up.

But, let me get this straight. Are you saying that:

1) If a user signs up today for a 30 day membership and …
2) Cancels immediately afterward …
3) They will lose their subscription privileges as they should 30 days from now?

Yes, that is absolutely correct.

If so, I wish you had said so from the beginning without telling me that I needed to beg CCBill to turn on this cancellation thing. In my expectation, an EOT should be set 30 days out immediately when a cancellation occurs (that’s how it worked when we used PayPal). But if I’m understanding you correctly (and I’m not sure at this point), it sounds like CCBill will send something through DataLink closer to the time that they should lose their subscription, or on the exact day?

Yes, that is correct. I’m sorry for any confusion.

But if I’m understanding you correctly (and I’m not sure at this point), it sounds like CCBill will send something through DataLink closer to the time that they should lose their subscription, or on the exact day?

Yes, that is correct. I’m sorry for any confusion.