Change user role no updating mail chimp list

Hi,
First i would like to thank you for an amazing plugin and for your great support.

When a new user is registering to the website, and after activating his double opt in email that he is reciving from mail chimp, the new user is listed on the correct list on mailchimp, maening that the API integration is working OK.

My issue:
Recently when i am manualy changing the role of a new member, it doesn’t change his appearance on a mailchimp list.
It used to worked a month ago, and now it doesn’t work any more.

i am using your latest s2member upgarde.

All my mail chimp setting are done correctly.
Automate Un-Subscribe/Opt-Out Removals is setup on Anytime a User’s Role changes (including manual changes).

What can cause this issue?

Not sure why, your settings sound correct.

And the role you’re changing the user to, also has a MailChimp assigned in the integration, right? [hilite path]Dashboard -› s2Member® -› API / List Servers -› MailChimp®[/hilite]

What does the MailChimp log say? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› s2Member® Log Viewer[/hilite]

Have you tried all the troubleshooting advice in this article? Knowledge Base » Common Troubleshooting Tips