Charge my Network version price error

This topic contains 2 replies, has 2 voices. Last updated by Kevin Tsai 3 years, 10 months ago.

Topic Author	Topic
Posted: Saturday Mar 9th, 2013 at 5:15 pm #44170
Kevin Tsai Username: KTsai2012
Hi Sir, I check this order on my credit card that is $289 for network version with the VDay Coupond 15% discount while I order. But It seems you charge me full amount of $289.00. Can I get this special price for refund the different of price from your company? Sorry for this confusing order process. If you have any questions feel free to contact with me ASAP. Thanks your concern! Best Regards! KTsai2009@gmail.com Kevin Tsai

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Posted: Tuesday Mar 12th, 2013 at 10:30 am #44360
Cristián Lávaque Username: Cristian
Hi Kevin. I’ll forward this question to Elizabeth in Billing, but tell me, what coupon code did you use and when? It may already had expired.
Posted: Tuesday Mar 12th, 2013 at 10:10 pm #44444
Kevin Tsai Username: KTsai2012
Hi, Thanks for reply. But how do I solve this problem? I want to pay $289.00 with 15% discount only that is $245.65. Your discount VDay Coupond 15% code is wrong that is not my fault. I saw your promotion this price $245.65 that I can affordable,so I purchase it. Let me know how your guys to decide to refund me full amount of $289.00. Then I wait for next time your have special discount promotion, or just charge me the 15% discount of $289.00 that is $245.65. I want to know what is resolution about this purchase deal. Contact with me ASAP. Thanks! Best Regards! KTsai2009@gmail.com Kevin Tsai

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