Click Bank purchases not sending confirmation

I’ve searched the customer support forums and have tried the trouble shooting tips to no avail.

I’m using clickbank as my buy button yet still customers are not receiving login credentials. Any ideas?

IPN is integrated correctly.

Logging is enabled.

When I make a test purchase this is what i get.

“ERROR: Unable to verify $_SERVER[“HTTP_HOST”].
Please contact Support for assistance.

If you are the site owner, please check the custom value in your Button Code. It MUST start with your domain name.”

Here is a fake credit card number

2222224436441459

11/2014

614

toplaybaseball.com/hitting-machine-academy/

Thanks for all of your help.

Hello Mark,

Could you please paste here the shortcode that you’re using? Thanks!

– Eduan

Do you mean the code for the Clickbank button?

It’s

[s2Member-Pro-ClickBank-Button cbp="11" level="4" ccaps="" desc="Hitting Machine Academy & Baseball Draft Secrets" custom="toplaybaseball.com" tp="0" tt="D" rp="1" rt="M" rr="1" image="http://toplaybaseball.com/wp-content/uploads/2012/10/Screen-shot-2013-03-03-at-1.50.00-PM.png" output="anchor" /]

I’m using custom image.

Thanks.

Thanks Mark!

When I visit toplaybaseball.com I receive the Optimize Press getting started guide. Perhaps this is causing the problem? Just a thought, that’s probably not the problem. :)

– Eduan

Mark, could you try the server check tool mentioned in this article and fix any warnings if they come up? Knowledge Base » Common Troubleshooting Tips » Server

Ok thanks I’ll try this and get right back to you!

I can’t seem to solve the issue from that the trouble-shoot unless updating the s2member plug-in worked.

Do you think that’s what could of been the issue?

I can’t seem to solve the issue from that the trouble-shoot unless updating the s2member plug-in worked.

Do you think that’s what could of been the issue?

I’m not sure I understand. So the problem is fixed or you’re still having it?

If still having it, I can take a look at your site. Could you submit the login info? Please include ClickBank’s so I can review the configuration over there. s2Member® » Private Contact Form

thanks Christian. i sent the details in the private contact form.

Please let me know if you need anything else.

Thanks Mark.

I see in the IPN logs that the s2vars are missing, and some entries saying the custom value could not be verified. These errors would cause the signup confirmation email to not be sent in the end.

You didn’t include in the ClickBank credentials in your email to review the integration on that side. Please submit it and include the URL to the page where you have the ClickBank button for the tests. Thanks! s2Member® » Private Contact Form

Ok sorry about that!

Thanks.

In the IPN log I see this:

2 => ‘Unable to verify `$_SERVER[“HTTP_HOST”]`. Please check the `custom` value in your Button Code. It MUST start with your domain name.’,

But the button shortcode seems fine in the salespage. Do you have other buttons that aren’t created with the s2Member shortcode?

The CB account pass was wrong, but the other one you sent worked. The CB API key is set to read/write, but should be just read according to the setting in s2Member. [hilite path]Dashboard -› s2Member® -› ClickBank® Options -› Account Details -> API key[/hilite]

Make sure you use one of those shortcode buttons to test, and that you’re logged out of your account when you load the salespage to test. Let me know if the read access change to the API key helps.

If I just use the shortcode that I get when I make it in the backend of wordpress it works fine but when I edit the defialt image link and add my own it doens’t

When I use the original code it provide an immediate link to register login details.

When I edit the code to add a new picture button it says it will take up to 15 minutes for a confirmation link to come but it never does…….

What do you think is happening?

The custom image should not be a problem…

I see another difference between the two shortcodes: the description.

Could you try the description from the button that works, in the one that doesn’t (the one with the custom image) to see if it makes a difference?