ClickBank Buyer Can't Create Account

I created a ClickBank membership with with S2Member, got it approved by ClickBank (so it is ‘live’ in the CB marketplace) but when I just completed a test transaction, I was not redirected to the screen where I can create my account for access.

After I completed the CB payment section, I was redirected back to my domain, to this screen: http://i.imgur.com/S4tyx.jpg

However before (when I did a test transaction) the message said that I had to create an account first and the button would redirect me to the WP create account screen. Now it just says that I’ll be receiving an email, but I never do.

I copied the URL before I closed my browser tab, it was:

http://bestdynamikskins.com/?s2member_pro_clickbank_return&s2member_paypal_return=1&s2member_paypal_proxy=clickbank&s2member_paypal_proxy_use=standard-emails%2Cty-email&s2member_paypal_proxy_verification=1347972551-aaebcc28b68c35fb3c6942a9ac418db6

The CB S2Member button (orange $67 button) is on this page twice: http://bestdynamikskins.com/optin-rocket/ – do you see anything wrong with that page?

I’m not if it was need or now, but I installed the server scan script and everything looks good: http://bestdynamikskins.com/s2member-server-check-120703.php

Please help!

Hi Ian.

The buttons seems okay. I’d like to see your log entries to see if there’s anything wrong there. [hilite path]Dashboard -› s2Member® -› ClickBank® Options -› Account Details -› Logging[/hilite]

Please enable logging if you don’t have it, run a new test transaction and then paste here the entries for it from all the log files you find in your s2member-logs folder (including the PayPal ones), x’ing out any private info (e.g. email address).

Thanks!

Hey Cristian,

Thanks for responding, below is the log file for the last transaction (the one mentioned above), I have XXXXXXXXXXX’d out client info:

#######

PHP v5.2.17 :: WordPress® v3.4.2 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 31.91 MB :: Real Memory 32.00 MB :: Peak Memory 31.98 MB :: Real Peak Memory 32.00 MB
bestdynamikskins.com/?s2member_pro_clickbank_return=1&item=1&cbreceipt=JMWZWREF&time=1347972542&cbpop=4AE9B833&cbaffi=0&cname=XXXXXXXXXXX&cemail=XXXXXXXXXXX&ccountry=US&czip=02739&s2_invoice=1&s2_p1&s2_p3&s2_desc=Opt-In+Rocket+%2F+Life+Time+Access&s2_custom=bestdynamikskins.com&s2_customer_ip=24.128.47.239&s2_referencing=10&_s2member_sig=1347972401-c10d5525f5131908588af6a8fcc16a2a
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.89 Safari/537.1
array (
  'item' => '1',
  'cbreceipt' => 'JMWZWREF',
  'time' => '1347972542',
  'cbpop' => '4AE9B833',
  'cbaffi' => '0',
  'cname' => 'XXXXXXXXXXX',
  'cemail' => 'XXXXXXXXXXX',
  'ccountry' => 'US',
  'czip' => '02739',
  's2_invoice' => '1',
  's2_p1' => '',
  's2_p3' => '',
  's2_desc' => 'Opt-In Rocket / Life Time Access',
  's2_custom' => 'bestdynamikskins.com',
  's2_customer_ip' => '24.128.47.239',
  's2_referencing' => '10',
  '_s2member_sig' => '1347972401-c10d5525f5131908588af6a8fcc16a2a',
  's2member_log' => 
  array (
    0 => 'Return-Data received on: Tue Sep 18, 2012 12:49:06 pm UTC',
    1 => 's2Member POST vars verified with ClickBank®.',
    2 => 'Sleeping for 5 seconds. Giving ClickBank® a chance to finalize processing.',
    3 => 'Awake. It\'s Tue Sep 18, 2012 12:49:11 pm UTC. Processing will continue.',
    4 => 'Unable to obtain API vars. The ClickBank® API may NOT have data for this order yet. Or, your ClickBank® API Keys are NOT configured properly under `s2Member -> ClickBank® Options`.',
    5 => 'array (
  \'s2member_pro_clickbank_return\' => \'1\',
  \'item\' => \'1\',
  \'cbreceipt\' => \'XXXXXXXXXXX\',
  \'time\' => \'1347972542\',
  \'cbpop\' => \'4AE9B833\',
  \'cbaffi\' => \'0\',
  \'cname\' => \'XXXXXXXXXXX\',
  \'cemail\' => \'XXXXXXXXXXX\',
  \'ccountry\' => \'US\',
  \'czip\' => \'02739\',
  \'s2_invoice\' => \'1\',
  \'s2_p1\' => \'\',
  \'s2_p3\' => \'\',
  \'s2_desc\' => \'Opt-In Rocket / Life Time Access\',
  \'s2_custom\' => \'bestdynamikskins.com\',
  \'s2_customer_ip\' => \'24.128.47.239\',
  \'s2_referencing\' => \'10\',
  \'_s2member_sig\' => \'1347972401-c10d5525f5131908588af6a8fcc16a2a\',
)',
    6 => 'Return-Data reformulated. Piping through s2Member\'s core/standard PayPal® processor with `proxy_use` ( `ty-email` ).',
    7 => 'Please check PayPal® RTN logs for further processing details.',
    8 => 'http://bestdynamikskins.com/?s2member_pro_clickbank_return&s2member_paypal_return=1&s2member_paypal_proxy=clickbank&s2member_paypal_proxy_use=standard-emails%2Cty-email&s2member_paypal_proxy_verification=1347972551-aaebcc28b68c35fb3c6942a9ac418db6',
  ),
)

#######

Do you see anything wrong with that?

Thanks,
Ian

Yeah, this line:

4 => ‘Unable to obtain API vars. The ClickBank® API may NOT have data for this order yet. Or, your ClickBank® API Keys are NOT configured properly under `s2Member -> ClickBank® Options`.’,

Could you double check that you configured the ClickBank integration properly? [hilite path]Dashboard -› s2Member® -› ClickBank® Options[/hilite]

Something must be incorrect if you’re getting that message in the logs. I hope you find the problem. :)

So i went back through all the ClickBank Options, replacing all the info and now it magically works.

Not sure what happened, but just clearing everything out of ClickBank Options, starting over and saving it made it happy (at least for my test clickbank transaction)

That’s great! I’m glad you sorted it out. Thanks for the update.

Let us know if you need anything else. :)