Confirmation email not received

Hello,
I am using the free version of s2member with Paypal. I tried a few times but customer not receiving confirmation emails from s2member which give them links to register account, they only have the payment email from Paypal.

here is the log i have. I tried to install the SMTP plug in, but still not receiving emails.

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LOG ENTRY: Tue Dec 31st, 2013 @ precisely 10:05 pm UTC
PHP v5.2.17 :: WordPress v3.8 :: s2Member v131126
Memory 29.24 MB :: Real Memory 29.50 MB :: Peak Memory 29.40 MB :: Real Peak Memory 29.50 MB
xxxdownload.com/access/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36
——– Input vars: ( Tue Dec 31, 2013 10:04:58 pm UTC ) ——–
array (
‘METHOD’ => ‘BMCreateButton’,
‘BUTTONCODE’ => ‘ENCRYPTED’,
‘BUTTONTYPE’ => ‘BUYNOW’,
‘L_BUTTONVAR0’ => ‘business=ruby2688@gmail.com’,
‘L_BUTTONVAR1’ => ‘notify_url=http://xxxdownload.com/?s2member_paypal_notify=1’,
‘L_BUTTONVAR2’ => ‘cancel_return=http://xxxdownload.com/’,
‘L_BUTTONVAR3’ => ‘return=http://xxxdownload.com/?s2member_paypal_return=1&s2member_paypal_return_tra=fnIyOk9aQUltQnRDUzZZVnRhWWZ6ZXZSWnV5Um0wUlI0djNBOmI5ZWY3OGY3N2FkYmY2OWYwYjI1MmJjMzkzY2QwZWI5fLyH1t8yVYupEsbjLyvmvWk1gXtyAaQb3Dldt4kn4AVFoc_tU72Ww59evkq_-psu7aQng5BEbVebvO4PSev1bCuqNjXf8_NyXs7EjLwKVx_K2oIvl33zDWSgiJb0oleig7TkJcu4ZCqhtrDbM7GIi2uldCJZfnN1dFaxgHpKv_rNXBKJbz8G4Td_f9L8WLlXkaVxmpfw1MjOIXqGR34jo-QafAuRwox4c33gwcJ05-GYjphGxHDn5X1q0tVZcSZZYIa_eQhgcxfkd27FEeQ0u9HEGS3SbgJtcCSgoY5HaJnPGwlYeKuNl8r5IKsQxMtk8YiUrs5BXxCQfjHPVGbCNmmqc4Kz7ww0Lnp6-RdXbrwRaCWSh85036IqvhBraXp-QQ’,
‘L_BUTTONVAR4’ => ‘rm=2’,
‘L_BUTTONVAR5’ => ‘no_shipping=1’,
‘L_BUTTONVAR6’ => ‘no_note=1’,
‘L_BUTTONVAR7’ => ‘custom=xxxdownload.com’,
‘L_BUTTONVAR8’ => ‘currency_code=USD’,
‘L_BUTTONVAR9’ => ‘page_style=paypal’,
‘L_BUTTONVAR10’ => ‘charset=utf-8’,
‘L_BUTTONVAR11’ => ‘item_name=Lifetime Access xxxdownload.com downloadable files’,
‘L_BUTTONVAR12’ => ‘item_number=1’,
‘L_BUTTONVAR13’ => ‘invoice=52c33f8a945fc~98.254.121.204’,
‘L_BUTTONVAR14’ => ‘on0=Originating Domain’,
‘L_BUTTONVAR15’ => ‘os0=xxxdownload.com’,
‘L_BUTTONVAR16’ => ‘on1=Customer IP Address’,
‘L_BUTTONVAR17’ => ‘os1=98.254.121.204’,
‘L_BUTTONVAR18’ => ‘modify=0’,
‘L_BUTTONVAR19’ => ‘amount=20.00’,
‘VERSION’ => ‘71.0’,
‘USER’ => ‘rubyxxx88_api1.yahoo.com’,
‘PWD’ => ‘xxxxxxxx/PWD/SIG’,
‘SIGNATURE’ => ‘xxxxxxxx/PWD/SIG’,
)
——– Output string/vars: ( Tue Dec 31, 2013 10:05:00 pm UTC ) ——–

array (
‘WEBSITECODE’ => ‘

‘,
‘EMAILLINK’ => ‘https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=rubyn6688%40gmail%2ecom&item_name=Lifetime%20Access%20xxxdownload%2ecom%20downloadable%20files&item_number=1&amount=20%2e00&currency_code=USD&button_subtype=products&bn=HZKE7WSYRV45N%3aPP%2dBuyNowBF_P&notify_url=http%3a%2f%2floadownload%2ecom%2f%3fs2member_paypal_notify%3d1&cancel_return=http%3a%2f%2floadownload%2ecom%2f&return=http%3a%2f%2floadownload%2ecom%2f%3fs2member_paypal_return%3d1%26amp%3bs2member_paypal_return_tra%3dfnIyOk9aQUltQnRDUzZZVnRhWWZ6ZXZSWnV5Um0wUlI0djNBOmI5ZWY3OGY3N2FkYmY2OWYwYjI1MmJjMzkzY2QwZWI5fLyH1t8yVYupEsbjLyvmvWk1gXtyAaQb3Dldt4kn4AVFoc_tU72Ww59evkq_%2dpsu7aQng5BEbVebvO4PSev1bCuqNjXf8_NyXs7EjLwKVx_K2oIvl33zDWSgiJb0oleig7TkJcu4ZCqhtrDbM7GIi2uldCJZfnN1dFaxgHpKv_rNXBKJbz8G4Td_f9L8WLlXkaVxmpfw1MjOIXqGR34jo%2dQafAuRwox4c33gwcJ05%2dGYjphGxHDn5X1q0tVZcSZZYIa_eQhgcxfkd27FEeQ0u9HEGS3SbgJtcCSgoY5HaJnPGwlYeKuNl8r5IKsQxMtk8YiUrs5BXxCQfjHPVGbCNmmqc4Kz7ww0Lnp6%2dRdXbrwRaCWSh85036IqvhBraXp%2dQQ&rm=2&no_shipping=1&no_note=1&custom=xxxdownload%2ecom&invoice=52c33f8a945fc%7e98%2e254%2e121%2e204&page_style=paypal&charset=utf%2d8&on0=Originating%20Domain&os0=xxxdownload%2ecom&on1=Customer%20IP%20Address&os1=98%2e254%2e121%2e204&modify=0’,
‘TIMESTAMP’ => ‘2013-12-31T22:05:00Z’,
‘CORRELATIONID’ => ‘80430e50a043’,
‘ACK’ => ‘Success’,
‘VERSION’ => ‘71.0’,
‘BUILD’ => ‘8620107’,
)

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Please someone can figure out what I might be missing? Why customer not receiving confirmation email?

Thank you!

• This topic was modified 3 years ago by  ruby.