Confirmation Email not sent

Hi

I am having a problem that seems to be recurring among s2Member users. I set up the system following the instructions. I am making registration tests on a live system (I set up a paypal button with a price of 0); after payment, the user is sent to the standard page (“Thank you! (you MUST check your email before proceeding).”) and no confirmation email is ever sent. I already read the previous posts, but I seem unable to make it work.

Find below the log entry corresponding to the user registration attempt. Can you help me?

LOG ENTRY: Wed Jul 3rd, 2013 @ precisely 4:00 pm UTC
PHP v5.2.17 :: WordPress® v3.5.1 :: s2Member® v130617 :: s2Member® Pro v130617
Memory 42.41 MB :: Real Memory 43.25 MB :: Peak Memory 42.58 MB :: Real Peak Memory 43.25 MB
iaass.space-safety.org/
iaass.space-safety.org/?s2member_paypal_notify=1
User-Agent: 
array (
 'txn_type' => 'subscr_signup',
 'subscr_id' => 'I-LBEVRD0BRKDK',
 'last_name' => 'XXXXX',
 'option_selection1' => 'iaass.space-safety.org',
 'option_selection2' => '195.169.141.54',
 'residence_country' => 'NL',
 'mc_currency' => 'USD',
 'item_name' => 'Student / description and pricing details here.',
 'amount1' => '0.00',
 'business' => 'xxxxxxxxxxxxxxx@gmail.com',
 'amount3' => '0.01',
 'recurring' => '0.01',
 'verify_sign' => 'AXL1GaHNxC9vSz6MyDxgJlMYM6AyAaxN4sB5z6oM-24mtlxthpEhr5HP',
 'payer_status' => 'unverified',
 'payer_email' => 'xxxxxxxxxxxxx@yyyyyyyyyyyyyy.com',
 'first_name' => 'xxxxxx',
 'receiver_email' => 'iaass.president@gmail.com',
 'payer_id' => '4UU6R7W6D3YDQ',
 'option_name1' => 'Originating Domain',
 'invoice' => '51d44a15b4935~195.169.141.54',
 'option_name2' => 'Customer IP Address',
 'reattempt' => '1',
 'item_number' => '1',
 'subscr_date' => '08:59:50 Jul 03, 2013 PDT',
 'custom' => 'iaass.space-safety.org',
 'charset' => 'windows-1252',
 'notify_version' => '3.7',
 'period1' => '30 D',
 'mc_amount1' => '0.00',
 'period3' => '1 Y',
 'mc_amount3' => '0.01',
 'ipn_track_id' => 'dfad09eaadde6',
 's2member_log' => 
 array (
   0 => 'IPN received on: Wed Jul 3, 2013 4:00:06 pm UTC',
   1 => 's2Member POST vars verified through a POST back to PayPal®.',
   2 => 's2Member originating domain ( `$_SERVER["HTTP_HOST"]` ) validated.',
   3 => 's2Member `txn_type` identified as ( `web_accept|subscr_signup` ).',
   4 => 's2Member `txn_type` identified as ( `web_accept|subscr_signup` ) w/o update vars.',
   5 => 'Signup Confirmation Email sent to: "xxxxxxx .',
   6 => 'Storing IPN signup vars into a Transient Queue. These will be processed on registration.',
 ),
 'subscr_gateway' => 'paypal',
 'eotper' => NULL,
 'ccaps' => NULL,
 'level' => '1',
 'ip' => '195.169.141.54',
 'initial_term' => '30 D',
 'initial' => '0.00',
 'regular' => '0.01',
 'regular_term' => '1 Y',
)

The log entry mentions the email having been sent, so s2Member is doing what it has to do and is getting no errors.

5 => 'Signup Confirmation Email sent to: "xxxxxxx <xxxxx@yyyyyyyyyyy.com>.',

Did you verify they’re not being marked as spam? You can try personalizing the Signup Confirmation email to make it unique to your site. This helps with inbox delivery. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Signup Confirmation Email[/hilite]

Is your New User email (the one with the login credentials) being sent when the user registers? If not, could you please try these? Knowledge Base » Troubleshooting Email Delivery Problems