Custom Registration Fields Missing

Thanks for your reply Jason.
To answer your questions: I’m using WordPress 3.2.1 and s2Member 111220
I have the same problem in both firefox and explorer.
Rebecca

Here’s the message string copied from the old forum site:

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Re: Custom registration fields missing

Postby Cristián Lávaque » January 28th, 2012, 5:38 am
That's odd. Could you try re-installing the plugin in case there was a problem when you updated? viewtopic.php?f=36&t=247

Remember to have the deactivation safeguards enabled. WP Admin -> s2Member -> General Options -> Deactivation Safeguards

If re-installing doesn't work, you can check for a JavaScript conflict, which may be caused by the theme or another plugin. Try, a test, changing to the default theme (TwentyEleven) and see if your custom fields setting works properly then. If not, try deactivating other plugins one by one and check after each if the problem is gone.

I hope that helps. :)
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Re: Custom registration fields missing

Postby RGIIEF » January 28th, 2012, 1:02 pm
Hi, I did everything you suggested:

uninstalled s2Member (via ftp) and reinstalled it
changed theme to twenty 10
deactivated my other plugins: Easy Columns, Tim Thumb vulnerability Scan

I got the same thing...no drop down menu for customizing the registration form fields. Note that this feature was working when I first installed s2member last fall.

Thanks for your help. :?

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Re: Custom registration fields missing

Postby Cristián Lávaque » February 3rd, 2012, 1:04 am
How odd. So you ended up with just WordPress and s2Member and you still had the problem?

What WordPress and s2Member versions do you have? What browsers does this happen with?

Could you check Firefox' Error Console when you load that page, if there's any error? Firefox menu -> Options -> Error Console
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Re: Custom registration fields missing

Postby Jason Caldwell » 18 minutes ago
Yes, please provide us with those details and perhaps it will uncover the underlying issue.
I would advise taking a look at this article just to rule it out.
viewtopic.php?f=36&t=14787
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

• This topic was modified 4 years, 11 months ago by  Jason (Lead Developer). Reason: Wrapped long block of text inside tags

This might not help at all, but are you logged in when you are checking the form? I found that if I am logged in the form won’t display the custom fields. Log out and check the form.

Sorry if I just gave you false hope on the post notification that you got in your email.

Firefox menu -> Options -> Error Console

As Cristian suggested earlier,
did you check the output from this panel to rule out a JavaScript conflict?

I am having the same issue, i had a list of the custome fields, then upgraded to the pro version and now i can no longer see or add custom fields??? I am using ie and chrome