Customer paid, but unable to complete reg.

Here’s the log:
http://devpress.com/temp/paypal-ipn.log

The log doesn’t have a record of the failed registration, but it does have a similar error logged for a cancellation.

Here’s the server check:
http://devpress.com/s2Member-check-my-server.php

Here’s the buy button:
http://devpress.com/

Here’s the code for the button in the template file:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="business" value="ttsondo@devpress.com" />
<input type="hidden" name="cmd" value="_xclick" />
<input type="hidden" name="notify_url" value="http://devpress.com/?s2member_paypal_notify=1" />
<input type="hidden" name="cancel_return" value="http://devpress.com/" />
<input type="hidden" name="return" value="http://devpress.com/?s2member_paypal_return=1" />
<input type="hidden" name="rm" value="2" />
<input type="hidden" name="lc" value="" />
<input type="hidden" name="no_shipping" value="1" />
<input type="hidden" name="no_note" value="1" />
<input type="hidden" name="custom" value="devpress.com" />
<input type="hidden" name="currency_code" value="USD" />
<input type="hidden" name="page_style" value="paypal" />
<input type="hidden" name="charset" value="utf-8" />
<input type="hidden" name="item_name" value="DevPress Membership for One Year" />
<input type="hidden" name="item_number" value="2::1 Y" />
<input type="hidden" name="invoice" value="<?php echo S2MEMBER_VALUE_FOR_PP_INV(); ?>" />
<input type="hidden" name="on0" value="<?php echo S2MEMBER_CURRENT_USER_VALUE_FOR_PP_ON0; ?>" />
<input type="hidden" name="os0" value="<?php echo S2MEMBER_CURRENT_USER_VALUE_FOR_PP_OS0; ?>" />
<input type="hidden" name="on1" value="<?php echo S2MEMBER_CURRENT_USER_VALUE_FOR_PP_ON1; ?>" />
<input type="hidden" name="os1" value="<?php echo S2MEMBER_CURRENT_USER_VALUE_FOR_PP_OS1; ?>" />
<input type="hidden" name="modify" value="0" /><input type="hidden" name="amount" value="40.00" />
<input type="submit" class="large" value="Pay $40 for One Year of Access" />
</form>

• This topic was modified 3 years, 11 months ago by  Tung Do.
• This topic was modified 3 years, 11 months ago by  Tung Do.
• This topic was modified 3 years, 11 months ago by  Tung Do.

Could this be caused by setting PayPal sandbox to yes? I don’t remember turning sandbox on at all. Has there been any case of s2Member Pro installation resetting PayPal options?

Hello Tung,

If your website was in sandbox mode (by accident or not) and you change back to normal mode, I’m pretty sure you need to re-enter the PayPal options.

Not sure if s2Member removes them for you, but I’m pretty sure you need to fill the again anyway.

– Eduan

Thanks for your inquiry. ~ We appreciate your patience :-)

Could this be caused by setting PayPal sandbox to yes? I don’t remember turning sandbox on at all. Has there been any case of s2Member Pro installation resetting PayPal options?

No, not that I’m aware of. I haven’t seen that reported by anyone.

If you are using HTML code for your PayPal Buttons, you will need to regenerate your PayPal Buttons after turning Sandbox Mode off, so that URLs in your Button Code do not reference sandbox.paypal.com. It appears you’ve already done this.

If you’re running s2Member Shortcodes for your PayPal Button (recommended), then you will not need to worry about this, because turning Sandbox Mode off will automatically modify the HTML generated by s2Member’s Shortcodes.

If problems persist, please use s2Member’s Shortcodes. Please post a copy of your Shortcode for us to review with you. If we can’t resolve the issue after a review of your Shortcode, we’ll run diagnostics for you.