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Demoted user trying to renew or purchase

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This topic contains 1 reply, has 1 voice. Last updated by  Eric V 3 years, 2 months ago.

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Posted: Friday Nov 8th, 2013 at 9:35 am #60940
Eric V
Username: Viratas

The issue is that once our user is logged in (after being demoted) they go to purchase a new subscription. They fill everything out normal and then get and error message that they did not answer the question. The weird part is that there is no question to answer. Any help would be greatly appreciated. I did go through numerous posts on the forum, but did not find a place that addressed this issue.

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Posted: Friday Nov 8th, 2013 at 9:57 am #60941
Eric V
Username: Viratas

It is now happening when I try to do a new registration. It worked fine then all of a sudden this is occurring.

“Error: Please fill in the required question.”

  • This reply was modified 3 years, 2 months ago by  Eric V.
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