Demoting after cancel recurring payment

I’m using the “yearly, recurring for ongoing access” option with Google. It charges for one year upfront for immediate access with the recurring subscription set up for later.

This all works fine, until a user cancels the “recurring subscription” part of their payment from inside Google Wallet. When they do this, even though their “first payment for immediate access” remains, s2member Demotes them immediately.

How can I make it so the user may cancel only the recurring part of their subscription inside Google Wallet, but still allow them access for the first year which they’ve already paid for?

Thanks for reporting this important issue.

This should be happening by default. The fact that it’s not would indicate, to me, there is a deeper issue on your installation. Please enable s2Member’s logging routines here and the next time this happens please send us your log files for review so we can help you understand what the real issue is.

See: Dashboard -› s2Member® -› Google® Checkout Options -› Account Details -› Logging
Please submit log files privately: s2Member® » Private Contact Form

I just updated s2member (from the last version) to Version 130116 + s2Member Pro v130116, then did a test and it has not auto Demoted yet. It’s been about an hour since I canceled the subscription.

If it does happen again I’ll definitely submit logs.

Thank you :)