Editor BROKEN since loading up S2Member Pro

This topic contains 2 replies, has 3 voices. Last updated by Cristián Lávaque 3 years, 5 months ago.

Topic Author	Topic
Posted: Tuesday Jul 9th, 2013 at 2:25 am #53139
Catherine Rollins Username: 0ceans1de
Since loading the full paid version I’m unable to use the Visual editor / both tabs are displayed but cannot toggle between the two. ALSO I am unable to Edit publish date, etc. down the side of my admin panel. Its completely cactus!!! And actual support for someone like me who isn’t a techie and who has PAID for the product is non-existent. I wouldn’t recommend at this rate.

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Author	Replies
Posted: Wednesday Jul 10th, 2013 at 8:43 am #53224
Bruce Username: Bruce
Thank you for reporting this important issue. Does deactivating s2Member stop this from happening? I’ve never heard of anything like this happening before. s2Member does not deal with the visual editor in any way that I know of. Could you provide us with a Dashboard login so we can take a look? You can do that here: s2Member® » Private Contact Form
Posted: Friday Jul 12th, 2013 at 6:57 pm #53365
Cristián Lávaque Username: Cristian
Catherine, we haven’t received yet the information Bruce requested to review your problem. Like he said, s2Member doesn’t deal with the editor at all, so it’s most likely that something else is causing this problem. I was also wondering if you have tried these troubleshooting steps we recommend: Knowledge Base » Common Troubleshooting Tips. If not, please do it and let us know how it goes. Thanks!

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