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EOT Date Not Entered on Cancelled Memberships

Home Forums Community Forum EOT Date Not Entered on Cancelled Memberships

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This topic contains 3 replies, has 2 voices. Last updated by  Eduan 4 years, 9 months ago.

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Posted: Sunday Mar 18th, 2012 at 10:57 pm #8510
Dan
Username: sproutventure

The date isn’t being entered into the Automatic EOT Time field when someone cancels any more. This was working fine up until Friday am.

Has Paypal changed their API?

We are running the latest version of s2Member.

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Posted: Monday Mar 19th, 2012 at 9:39 am #8529
Eduan
Username: Eduan
Moderator

Hello Dan, thanks for your inquiry.

Could you please post the logs for the transaction?

You will find the logs under \wp-content\plugins\s2member-logs. Please post it under the code tags. Thanks!

Posted: Monday Mar 19th, 2012 at 10:38 pm #8565
Dan
Username: sproutventure

Apparently Paypal wasn’t sending the IPN so we checked the account and it’s working now that we explicitly entered the IPN url.

Thanks.

Posted: Monday Mar 19th, 2012 at 10:47 pm #8566
Eduan
Username: Eduan
Moderator

Excellent!

Thanks for letting us know! :)

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