Error #1. User authentication failed.

PHP v5.3.14 :: WordPress® v3.4.2 :: s2Member® v121204 :: s2Member® Pro v121204
Memory 3.09 MB :: Real Memory 3.25 MB :: Peak Memory 3.12 MB :: Real Peak Memory 3.25 MB
firefighterathlete.com/test-2/
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.97 Safari/537.11
——– Input vars: ( Wed Jan 9, 2013 12:10:00 am UTC ) ——–
TRXTYPE[1]=A&ACTION[1]=S&TENDER[1]=P&RETURNURL[93]=http://firefighterathlete.com/test-2/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&CANCELURL[93]=http://firefighterathlete.com/test-2/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel&PAGESTYLE[6]=paypal&LOCALECODE[0]=&NOSHIPPING[1]=1&ALLOWNOTE[1]=0&AMT[4]=0.00&CURRENCY[3]=USD&L_BILLINGTYPE0[17]=RecurringPayments&L_BILLINGAGREEMENTDESCRIPTION0[53]=Bronze Member / description and pricing details here.&ADDROVERRIDE[1]=1&SHIPTONAME[10]=dinesh pal&SHIPTOSTREET[0]=&SHIPTOCITY[0]=&SHIPTOSTATE[0]=&SHIPTOCOUNTRY[2]=US&SHIPTOZIP[0]=&EMAIL[23]=dmudaranthakam@kumc.edu&VERBOSITY[6]=MEDIUM&USER[22]=benschloegel@gmail.com&PARTNER[6]=PayPal&VENDOR[11]=FireFighter&PWD[9]=Mayhem107
array (
‘TRXTYPE’ => ‘A’,
‘ACTION’ => ‘S’,
‘TENDER’ => ‘P’,
‘RETURNURL’ => ‘http://firefighterathlete.com/test-2/?s2member_paypal_xco=s2member_pro_paypal_checkout_return’,
‘CANCELURL’ => ‘http://firefighterathlete.com/test-2/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel’,
‘PAGESTYLE’ => ‘paypal’,
‘LOCALECODE’ => ”,
‘NOSHIPPING’ => ‘1’,
‘ALLOWNOTE’ => ‘0’,
‘AMT’ => ‘0.00’,
‘CURRENCY’ => ‘USD’,
‘L_BILLINGTYPE0’ => ‘RecurringPayments’,
‘L_BILLINGAGREEMENTDESCRIPTION0’ => ‘Bronze Member / description and pricing details here.’,
‘ADDROVERRIDE’ => ‘1’,
‘SHIPTONAME’ => ‘dinesh pal’,
‘SHIPTOSTREET’ => ”,
‘SHIPTOCITY’ => ”,
‘SHIPTOSTATE’ => ”,
‘SHIPTOCOUNTRY’ => ‘US’,
‘SHIPTOZIP’ => ”,
‘EMAIL’ => ‘xxxxxx@xxxx.edu’,
‘VERBOSITY’ => ‘MEDIUM’,
‘USER’ => ‘xxxxxxxxx@gmail.com’,
‘PARTNER’ => ‘PayPal’,
‘VENDOR’ => ‘FireFighter’,
‘PWD’ => ‘******,
)
——– Output string/vars: ( Wed Jan 9, 2013 12:10:01 am UTC ) ——–
RESULT=1&RESPMSG=User authentication failed
array (
‘RESULT’ => ‘1’,
‘RESPMSG’ => ‘User authentication failed’,
‘__error’ => ‘Error #1. User authentication failed.’,
)

This is the log file and we are down past 1 month trying to contact Pay pal – they say they have done every thing. Need this fixed ASAP – Please help

• This topic was modified 4 years ago by  Dinesh pal Mudaranthakam.
• This topic was modified 3 years, 12 months ago by  Cristián Lávaque. Reason: Remove some details

Any one who could help me figure this out? Please

Hi Dinesh.

Have you reviewed all your integration with PayPal? Did you verify that all the values you entered in s2Member and PayPal are correct? [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite]

Did you enter anything in the s2Member panel for PayFlow credentials? That’s only needed if you have PayPal Pro PayFlow Edition. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayFlow[/hilite]

Yes I have verified and every thing seems to be correct – one thing I have noticed is when I log into my paypal manager my account says STATUS – Your account is currently in test status. You can run only test transactions what do I need to do in order to get this up and going?

Ah, that may be related.

Are you using the Sandbox? If so, please use the live account. Make sure you don’t have Sandbox enabled in s2Member either. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Sandbox[/hilite]

About the status of your PayPal account, you’d need to contact their support rep about it. While you’re at it, if you have PayPal Pro, please confirm if it’s the PayFlow Edition or not.

Thank you Cristian

I have checked my sandbox is off i.e. I have picked the option NO.

I did talk to paypal customer service and they confirmed me that my account was payflow edition – but forgot to ask them about that status will check with them again tomorrow. Once again thank you

Great. Let us know how it goes. :)