Error #1. User authentication failed.Sandbox

Hi – setting up new site and attempting to test in PayPal Sandbox on Paypal Pro test account.

I’m trying to pay by pay pal to validate the interface and that the user account would be created after payment.

I have logging turned on – I’m not sure if this is hitting the paypal sandbox or live… I have sandbox turned on in the S2Member paypal options. I’ve verified the other account settings.

I redacted the email field, it is a valid email address provided by the test user. Any help would be appreciated.

Logging output…

PHP v5.2.17 :: WordPress® v3.5 :: s2Member® v121213 :: s2Member® Pro v121213
Memory 32.62 MB :: Real Memory 33.00 MB :: Peak Memory 32.67 MB :: Real Peak Memory 33.00 MB
67.20.76.107/~daycarem/basic-subscription-form/
User-Agent: Mozilla/5.0 (Windows NT 5.1; rv:14.0) Gecko/20100101 Firefox/14.0.1
——– Input vars: ( Fri Dec 28, 2012 3:42:40 pm UTC ) ——–
TRXTYPE[1]=A&ACTION[1]=S&TENDER[1]=P&RETURNURL[110]=http://67.20.76.107/~daycarem/basic-subscription-form/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&CANCELURL[110]=http://67.20.76.107/~daycarem/basic-subscription-form/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel&PAGESTYLE[6]=paypal&LOCALECODE[0]=&NOSHIPPING[1]=1&ALLOWNOTE[1]=0&AMT[4]=0.00&CURRENCY[3]=USD&L_BILLINGTYPE0[17]=RecurringPayments&L_BILLINGAGREEMENTDESCRIPTION0[59]=$9.00 USD / Yearly ( recurring charge, for ongoing access )&ADDROVERRIDE[1]=1&SHIPTONAME[8]=Joe Test&SHIPTOSTREET[0]=&SHIPTOCITY[0]=&SHIPTOSTATE[0]=&SHIPTOCOUNTRY[2]=US&SHIPTOZIP[0]=&EMAIL[23]=scottn@mercurypoint.com&VERBOSITY[6]=MEDIUM&USER[10]=UNWV678X62&PARTNER[6]=PayPal&VENDOR[10]=S2NBOF1E2D&PWD[16]=1DPM24JL2RATTHZY
array (
‘TRXTYPE’ => ‘A’,
‘ACTION’ => ‘S’,
‘TENDER’ => ‘P’,
‘RETURNURL’ => ‘http://67.20.76.107/~daycarem/basic-subscription-form/?s2member_paypal_xco=s2member_pro_paypal_checkout_return’,
‘CANCELURL’ => ‘http://67.20.76.107/~daycarem/basic-subscription-form/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel’,
‘PAGESTYLE’ => ‘paypal’,
‘LOCALECODE’ => ”,
‘NOSHIPPING’ => ‘1’,
‘ALLOWNOTE’ => ‘0’,
‘AMT’ => ‘0.00’,
‘CURRENCY’ => ‘USD’,
‘L_BILLINGTYPE0’ => ‘RecurringPayments’,
‘L_BILLINGAGREEMENTDESCRIPTION0’ => ‘$9.00 USD / Yearly ( recurring charge, for ongoing access )’,
‘ADDROVERRIDE’ => ‘1’,
‘SHIPTONAME’ => ‘Joe Test’,
‘SHIPTOSTREET’ => ”,
‘SHIPTOCITY’ => ”,
‘SHIPTOSTATE’ => ”,
‘SHIPTOCOUNTRY’ => ‘US’,
‘SHIPTOZIP’ => ”,
‘EMAIL’ => ‘[subscriber supplied email address]’,
‘VERBOSITY’ => ‘MEDIUM’,
‘USER’ => ‘UNWV678X62’,
‘PARTNER’ => ‘PayPal’,
‘VENDOR’ => ‘S2NBOF1E2D’,
‘PWD’ => ‘1DPM24JL2RATTHZY’,
)
——– Output string/vars: ( Fri Dec 28, 2012 3:42:40 pm UTC ) ——–
RESULT=1&RESPMSG=User authentication failed
array (
‘RESULT’ => ‘1’,
‘RESPMSG’ => ‘User authentication failed’,
‘__error’ => ‘Error #1. User authentication failed.’,
)

I did manage to get around this, I removed my Payflow API information, then tried it out.

It would be nice to have some visual mapping between what Paypal is providing in the Sandbox and what values to enter into Payflow API in S2member.

I did manage to get around this, I removed my Payflow API information, then tried it out.

Great, glad to hear you got this fixed.

It would be nice to have some visual mapping between what Paypal is providing in the Sandbox and what values to enter into Payflow API in S2member.

I’ll put this in as a request for new info in the admin panels for s2Member.