Error #36. Transaction failed: Fail to obtain

Hi, i have been looking for the solution for this issue but i can’t find the answer for my problem.

I signed up today for Paypal Payments Pro service, and on the S2Member Pro i put all my info correctly.

The problem is that when my customers try to purchase from my site they get this error: Error #36. Transaction failed: Fail to obtain approval for the online transaction.

Someone please tell me what’s going on here.

On my paypal account by the way it says PENDING on the PAYPAL PAYMENTS PRO status; would this be the issue?
Would it be resolved after the pending status goes away?

Hey guys, i have an update!!!
i finally resolved my issue, now my issue is that my custom signed up for the level 1 which would be $20 per month but on my members list it shows up as a SUBSCRIBER not as a level 1 :(

now my issue is that my custom signed up for the level 1 which would be $20 per month but on my members list it shows up as a SUBSCRIBER not as a level 1

Do you have Open Registration enabled? [hilite path]Dashboard -› s2Member® -› General Options -› Open Registration[/hilite]

If something went wrong with s2Member during chekcout, then he would not have been cookied to get the paid level on registration, or he would not have received the special registration link from s2Member.

If that was the case, but Open Registration is enabled, then he’d have registered as a regular free user.

Either there’s a problem with the transaction, or the user’s browser didn’t let the cookie to be set and he didn’t use the registration link in the Signup Confirmation email.

Try closing registrations and do a new test purchase, try the registration then.

Also, enable logging before the test, so you get log entries for the transaction which will help find the problem if there’s one there. [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]