Error 400 – unable to del Origin Access Iden

Latest version of S2member pro. When I try to get S3/Cloudfront auto-configure to work, I get this error msg:

“Unable to auto-configure Amazon® CloudFront Distributions.
Error code: 400. Error Message: Unable to delete existing Amazon® CloudFront Origin Access Identity. Unable to delete existing Amazon® CloudFront Origin Access Identity. Bad Request”

Any ideas why this error msg is generated?

J

Hi Tuhin,

Are you trying to re-configure?

I find it quicker and easier to first go into cloudfront via AWS console then disable and delete the distributions s2member set manually. Then when thats done 15mins approx, go back to your site and try and run auto-configure again, it sometimes take more than one attempt.

I’m just trying to do the initial:

“Yes, automatically configure my Amazon® CloudFront Distributions & Amazon® S3 ACLs for me.
s2Member will auto-configure and/or delete & re-configure your Amazon® CloudFront Distributions for you.”

AWS Management Console shows no distributions at all in Cloudfront. And I’ve waited 12+ hours now. I still get the same error.

Any ideas?

• This reply was modified 4 years, 8 months ago by  Tuhin Chowdhury.

So this is the first attempt? Have you double checked the private key is correct and you have not used the public one and does your bucket name follow the naming convention

Yes and yes. I even cut and pasted them all again (both S3 and Cloudfront settings) to make sure. I even watched the s2member video to make sure I was doing it correctly.

I must say that I am puzzled why s2member is finding an origin access identity when there are no cloudfront distributions.

Have you tried using a different bucket also don’t forgot to press the refresh button within cloudfront

Refresh button in Cloudfront? There are no distributions in Cloudfront. What am I refreshing?

I just created a new S3 bucket and changed the associated name in the S2member settings. Same error message.

Is there an easy way to see the details of the API transaction between S2member and AWS?

Its beyond me so I’ll leave it too a support rep to help. The only other thing I can think of is whether your installation of PHP is compiled with OpenSSL or something like that.

Perhaps those links might help while your waiting

http://www.primothemes.com/forums/viewtopic.php?f=4&t=15853

http://plugins.svn.wordpress.org/s2member/tags/111206/includes/classes/files-in.inc.php

I installed the free version of S2member on localhost (using MAMP), and, using all the same credentials, everything worked perfectly. This suggests that the problem might have something to do with my ISP’s PHP configuration. It’s PHP 5.2.17 compiled with openssl and fopen URLs are turned on — is there anything else I need to look for?

with cURL enabled and from what I understand ideally php 5.2.3+

Curl works great. I guess I’ll find out more when support opens tomorrow.

BUMP- I’m still getting this error message:

“Unable to auto-configure Amazon® CloudFront Distributions.
Error code: 400. Error Message: Unable to delete existing Amazon® CloudFront Origin Access Identity. Unable to delete existing Amazon® CloudFront Origin Access Identity. Bad Request”

Please help out with this….

Hi Tuhin.

From what you say, there’s something different between your MAMP and webhost installations. It could be the server, or even WP. Did you install all the same plugins as well? If so, then it’s down to the server. The PHP version is fine, and from what you say the rest is fine too.

Was this the video you watched?

There could also be a problem with the Amazon account, as experienced before by another member who fixed the problem when the Amazon guys reset his account after all his tests. But it did work for you when using the MAMP server, so that’s probably not it.

Here’s an old thread about a 400 error with CloudFront, although the error message is slightly different, please see if helps solve yours: http://www.primothemes.com/forums/viewtopic.php?f=4&t=15853

Please let us know how it goes. :)

Yes, I watched that video. But I know that I didn’t make any obvious errors because I used all the same credentials with the non-pro version of s2member on Localhost and it auto-configured fine. Next steps?

So you don’t have any plugins installed?

I have the latest versions of bbpress and “private blog” installed and activated. Obviously, bbpress is supported. I deactivated “private blog” but it made no difference.

What happens when you connect s2member to S3 without using cloudfront? Is that working or are you also getting an error message

• This reply was modified 4 years, 8 months ago by  Philly.

S3 works fine. A file like http://mysite.com/?s2member_file_download=somefile.zip redirects to S3 correctly and downloads.

Is there a way to see the actual web services calls that s2member is sending to/from Amazon web services? I could hack the code, but surely there is some debug flag and/or logging mechanism (?)

Got it on the video and the plugins. Did you read the other forum thread I linked to? http://www.primothemes.com/forums/viewtopic.php?f=4&t=15853

Hi Cristian,

Yes, I know how to search forums. I am not using multisite. I have no existing Cloudfront distributions.
I have deleted all S3 buckets and created a new one just for S2member. I can’t tell from those
messy forum postings what might be another issue.

Can you please provide complete details on how to log the back-and-forth between S2member and Amazon web services so I can see what the actual messages look like?

Cheers

I emailed Jason to take a look at this thread, he’s the one who’d know about the logging you’re asking.

I know you can search the forums, I just didn’t know if you had found/read that thread I linked to. Like this reply, seems important and may have a clue to what’s giving you trouble: http://www.primothemes.com/forums/viewtopic.php?f=4&t=15853#p52876

Thanks for the heads up on this request for a debugging how-to.

HTTP responses in WordPress can be logged with an MU plugin file.

For example, this will record all HTTP communication, logging it inside /wp-content/debug.log for you.

Create this directory and file:
/wp-content/mu-plugins/debug-wp-http-responses.php
( these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins )

<?php
add_filter('http_response', 'debug_wp_http_responses');
function debug_wp_http_responses($response)
	{
		$log_file = WP_CONTENT_DIR.'/debug.log';
		file_put_contents($log_file, var_export($response, TRUE)."\n\n\n\n", FILE_APPEND);
	}
?>

---

Regarding s2Member’s communication with Amazon® Web Services.
s2Member returns quite a bit of detail in it’s error reporting mechanishm within the Dashboard. However, if you’d like to dig deeper into the routines that s2Member implements, you might find it helpful to have a peek at this source file: /s2member/includes/classes/files-in.inc.php

Methods in this PHP class file, are also documented here:
http://www.s2member.com/codex/stable/s2member/files/c_ws_plugin__s2member_files_in/