Error #7. Field format error: MAXFAILURES

This topic contains 3 replies, has 2 voices. Last updated by Cristián Lávaque 4 years, 1 month ago.

Topic Author	Topic
Posted: Monday Nov 12th, 2012 at 1:35 pm #31332
Kevin Smith Username: smittyk75
Error #7. Field format error: MAXFAILURES cannot exceed TERM. Can anyone tell me how to fix this error? I am getting it when i try to do a free trial.

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Posted: Monday Nov 12th, 2012 at 8:48 pm #31399
Cristián Lávaque Username: Cristian
Hi Kevin. Could you show us the shortcode you’re using? And the log entries for this transaction with the error, please. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging[/hilite] Thanks!
Posted: Monday Nov 12th, 2012 at 8:53 pm #31402
Kevin Smith Username: smittyk75
I think we have this fixed. Quick question? when someone sighns up for free trial with credit card will i see that in my pay pal account? If so where?
Posted: Monday Nov 12th, 2012 at 11:13 pm #31409
Cristián Lávaque Username: Cristian
I believe you would see it, since the subscription would have been created, even if the payment had not happened yet. Where it would show I’m not sure, since PayPal seems to have different interfaces now (some people have the old one, others a new one that came out recently). I’d ask PayPal support where you can find your customer’s subscriptions in your account.

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