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Failed Transactions and Demotion

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This topic contains 0 replies, has 1 voice. Last updated by  Timothy Farzalo 3 years, 2 months ago.

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Posted: Wednesday Oct 30th, 2013 at 1:32 pm #60762
Timothy Farzalo
Username: tfarzalo

We are using Authorize.net and it seems as though once a user has made at least 1 successful monthly payment and then the next month it fails they are not given an EOT or demoted in any way…. They just stay where they are even thought their payment has failed….

Any solutions for this?

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