forgotten password notifaction not working pr

This topic contains 3 replies, has 2 voices. Last updated by Cristián Lávaque 4 years, 3 months ago.

Topic Author	Topic
Posted: Thursday Oct 4th, 2012 at 11:11 am #27451
Mark Whitehead Username: Ahead4sales
Hi, I have just spoken to a member who forgot their password, they clicked the forgotten password link and received an email notification, however it pointed them to the home page rather than a reset password page. how do I make this work properly? Regards, Mark.

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Author	Replies
Posted: Thursday Oct 4th, 2012 at 6:22 pm #27497
Cristián Lávaque Username: Cristian
Hi Mark. That is all handled by WordPress, not s2Member. I don’t know if there’s a plugin that alters the way the Lost Password tool works. When the user enters his email address in the Lost Password form, WordPress will generate a new password and email it to him. The user is not returned to the Lost Password page, he has to find the new password in his email and go to the Login form instead. I hope that helps. :)
Posted: Friday Oct 5th, 2012 at 7:31 am #27562
Mark Whitehead Username: Ahead4sales
Thanks Cristian, It pointed me in the right direction and the issue is now resolved. Regards, Mark.
Posted: Friday Oct 5th, 2012 at 7:43 am #27567
Cristián Lávaque Username: Cristian
Excellent. :)

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