How to create custom registration fields?

Just installed s2member, and I have dug into the documentation but can’t find an answer to this.

In the Quick-Start guide it says:

From your s2Member General Options Panel, you can setup the basics of your Membership offering. Including the design of your Login/Registration Form, any Custom Registration/Profile Fields you’d like to create, Labels for each Membership Level, Open Registration (on/off), a Profile Editing Panel for Members, and more.

Over in the General Options page, there is a section which looks like it is supposed to allow adding these fields. There is a small heading:

Custom Registration/Profile Fields:

But nothing appears under this heading. It goes straight on to some standard option boxes such as:

Collect First/Last Names during Registration?

It looks like something is meant to be displayed, but is missing. Anyone got a good tip?

I’m running Framework, version 120703, i.e. very recent.

Any ideas folks?

Hello Rogan,

I have seen this problem in the past, caused by a plugin or theme conflict with s2Member.

Could you please try changing your theme to the default WordPress theme (TwentyEleven).

If that doesn’t work, could you please try deactivating all your plugins (except s2Member) and reactivating them one by one until the problem appears again? Thanks.

Hope this helps. :)

Hi Eduan,

thanks for the idea – however it didn’t help :-( Even with default Twenty-Eleven theme and no plugins aside from s2member, there is no change in the General Options page.

Hmm. That’s very strange, could you try doing a clean install of WordPress? Just re-install WordPress and only install s2Member, this is to make sure that any plugin or theme don’t interfere at all, and to make sure s2Member was installed correctly. It can of course be in a development environment sub-site or whatever, doesn’t have to be your website.

Hope this helps. :)

OK – I did a clean WordPress install, and then installed s2member as the first thing, and it looks quite different.

On the new site the General Options page has a number of toplevel expandable topics, including one on Registration/Profile Fields and options.

On the original site, the General options page does not have these expandable topics – it looks like one long page.

Does that give a clue?

I just found what the difference was: on the site that is NOT working, the WordPress install is in a subdirectory i.e.

site.com/wordpress

It works OK as long as I don’t change the WP Settings->General->Site Address(URL) to site.com (and then also update the index.php in site.com root).

So: how to get s2member to work OK when WP is installed in a subdirectory, but the site URL points directly to WP?

Hmm… Don’t know what to say about this, I’ll get in contact with Jason and see what he has to say, won’t necessarily post here though. ;)

After some more investigation, I can get the new site to misbehave if I leave out the index.pp in the wordpress/ directory. Same symptoms.

However, ensuring that index.php and .htaccess on the original site are identical with the new does not fix the old site!

I think I will just rebuild on the new site, now I’ve gone this far.

OK, what ever you think is best.

I told Jason so that he can look into this (possible) bug. :)

Thanks!

No problem. :)

I do have the same problem: the general options page is a long text-like page, and i cannot change the custom registration fields. I am under justhost on a public website, so i canno teasily restructure the website.
What do you suggest? please help.

Thanks for the heads up on this thread.

site.com/wordpress

It works OK as long as I don’t change the WP Settings->General->Site Address(URL) to site.com (and then also update the index.php in site.com root).

So: how to get s2member to work OK when WP is installed in a subdirectory, but the site URL points directly to WP?

As far as I know, there are no issues with this, so long as you make absolutely sure that you “copy” the index.php file into your home directory, and not must move it. If you’ve installed WP into a sub-directory, and then you move the index.php file outside of this directory, it will break s2Member. Please be sure to follow the instructions here carefully, and “copy” the index.php file into the home directory, leaving the original index.php file in the sub-directory location for s2Member and other plugins to use.

Please see: http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

Please let us know if problems persist. Thanks!

Thanks for pursuing this (although I have got rid of the problem, by starting a new copy of the site – so no worries here!).

I can confirm that in the old site, the index.php is present in both places and differs only in the path:

webmgr@host1:~/www/site2$ diff index.php wordpress/index.php
17c17
require(‘./wp-blog-header.php’);

Same permissions too.

Removing the copy in the new (working) duplicates the problem. But it would appear something else must be wrong in the old site.