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How to offer Downgrade to Level Zero?

Home Forums Community Forum How to offer Downgrade to Level Zero?

This topic contains 1 reply, has 2 voices. Last updated by  Cristián Lávaque 4 years, 3 months ago.

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Posted: Monday Oct 1st, 2012 at 4:07 pm #27123

PayPal requires options for members to change their payments and to cancel.

S2M shortcodes can be used in upgrade, downgrade and cancel pages. But how can a PayPal paying member cancel payments and downgrade to a level zero, free subscriber? Where is the shortcode for that?

S2M Pro > PayPal Pro Forms > PayPal Pro Billing Modification Forms.

Modification drop down selector options has no option to allow members to downgrade to level zero.

If a paying member wants to stop paying at level one or higher, and become a level zero free subscriber there seems to be no option.

I have upgrade and downgrade pages for members which use the shortcodes generated by the above page and tab. It seems the only way for a member to downgrade to a level zero, free subscriber is to cancel their membership, lose all of their comments, lose their user name and history, et al. Then re-subscribe as a new level zero, free subscriber member. That is not a solution.

Where can I find the shortcode to allow members to downgrade, cancel their PayPal payments and become a free member?

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Posted: Tuesday Oct 2nd, 2012 at 6:55 am #27198

how can a PayPal paying member cancel payments and downgrade to a level zero, free subscriber? Where is the shortcode for that?

Cancelling the subscription, with the Auto EOT Behavior set to “demote”. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

It seems the only way for a member to downgrade to a level zero, free subscriber is to cancel their membership, lose all of their comments, lose their user name and history, et al.

You seem to have the EOT behavior set to “delete” if the account is being deleted.

I hope that helps. :)

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