Import Error Message: No data was received

Hello,
I’m trying to import about 300 users into our site. We have migrated from a different user account plugin. I have an excel file with the following headers:
ID Username Password First Name Last Name Display Name Email Website Level Custom Capabilities Registration Date First Payment Date Last Payment Date Auto-EOT Date

When I try to import I get the following message:
“The following errors were encountered during importation:

No data was received. Please try again.”

Please help. Urgent.

As a test I exported my users 4 test users (created manually in s2) and tried to imported them using the same export file and I got the same message.

Hi LG.

I couldn’t reproduce this, it seems to be particular to your installation. Could you do the test suggested in this article? Knowledge Base » Common Troubleshooting Tips

Thanks. :)

Can you give me an example of what should work? I tried using the example in the plugin’s layout but when copy and paste the data or import the data from the a file using the example as a guide line nothing imports and no data is found.

Thanks for the follow-up.

Can you give me an example of what should work? I tried using the example in the plugin’s layout but when copy and paste the data or import the data from the a file using the example as a guide line nothing imports and no data is found.

It sounds like there may be a configuration error on your server, or a problem with the encoding type for your .csv files. The only way we can tell for sure is to run tests. Could you please send us login info and the file that you originally tried to upload through our Private Contact Form?

See: s2Member® » Private Contact Form