Issuing a Refund Through S2Member Interface

This topic contains 2 replies, has 2 voices. Last updated by William Lettieri 3 years, 9 months ago.

Topic Author	Topic
Posted: Monday Apr 1st, 2013 at 3:00 pm #46290
William Lettieri Username: lettereye
I am using Authorize.net for everything and a subscription payment monthly. I am trying to figure out a way that I can issue a user a refund that signed up, let’s say by accident. I see how to issue the refund in Authorize, but can I use the WordPress/s2Member interface instead of having to go to Authorize to issue the refund and then separately cancel the account. Is this possible? Thanks for your help in advance.

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Posted: Monday Apr 1st, 2013 at 4:01 pm #46306
Bruce Username: Bruce
Thank you for your inquiry. You can have Users cancel their recurring subscriptions with the buttons provided here: Dashboard -› s2Member® -› Authorize.Net® Pro Forms -› Billing Cancellation Forms Or you can cancel the User’s subscription manually through Authorize.Net, and demote your member manually. There currently is no way to refund a User through s2Member.
Posted: Monday Apr 1st, 2013 at 4:22 pm #46309
William Lettieri Username: lettereye
great thanks!

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